“We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. ”
“Immaculately clean and comfortable. Everybody was incredibly helpful and accommodating. All amenities such as shower and bed were perfect and breakfast was superb.”
“EXCELLENT COMMUNICATION WITH STAFF. TOP CLASS MEALS WITH GOOD CHOICE. FREE AND HEARTY BREAKFAST WAS A PLEASANT SURPRISE. EVERYTHING SO WELL PRESENTED. BAR HAD GOOD CHOICE OF DRINKS, ALSO VERY CONVENIENT FOR THE TOWN'S MAIN ATTRACTION - THE CASTLE. A VERY RELAXED ATMOSHERE AND COMFORTABLE ROOM.”
“Fantastic setting. Beautiful building and comfy beds.
Did not enjoy the curry but breakfasts were great.
Loo handle in room 14 fell off a few times and cistern was slow to fill. Shower was fab and the big fluffy towels were super. Very helpful and friendly staff.”
“We had a wonderful short stay and couldn’t have asked for better service. The staff were exceptional, incredibly friendly, and went above and beyond our expectations. I needed lactose-free milk for breakfast, and they actually went out to get it and had it back within minutes — such a thoughtful touch!
The rooms and surrounding areas were spotlessly clean, and the whole place felt like the perfect little hideaway while still being close to all the great local spots. We loved every minute of our……