“We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. ”
“Very good location in St, David’s. Quiet area as well. The housekeeping staff were cheerful and helpful, but the bar and reception staff less so. An exception in Wales where you are generally welcomed warmly and well taken care of. The bed was very comfortable, the room spacious.”
“The tranquil setting and gorgeous building felt very special. We also enjoyed the gourmet breakfast that started the day . My only observation is that the Arts & Crafts building offers an opportunity to enhance that throughout rather than what is on the walls now, and feels like generic hotel decor that could be found anywhere. The priory is special, and that could be enhanced.”