Ratings based on 55 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Amazing Hotel, Would Stay Again

Posted May 4, 2017
Pros: See above
Cons: Nothing
Location: Great location on the sea front and within easy walking distance to an abundance of restaurants and bars. Also very close to the beach/sea.
Our experience of this hotel from start to finish was amazing and one of the best hotels that we stayed in during out 18 days in South Africa (and different hotels every night!). There was plenty of parking available, we were greeted at the gate and our luggage was taken into the hotel. We were welcomed with a welcome drink, check in was quick and we were then shown to our room and all the facilities explained. The room was HUGE. It had a separate living area with a sofa, television, complimentary bottle of wine and fresh flowers. The bed was huge, I would say it was a super king bed, the linen was all white, fresh and crisp and the matress was very comfortable. The bathroom was large, extremely clean and lovely toiletries. The room had a television and DVD player and also a complimentary mini bar which was a lovely touch. In the morning, we were delivered the UK news, which was another lovely touch from the hotel. Breakfast was a buffet and then we were able to order hot food from a menu. All the staff were delightful. I will definitely recommend this restaurant and will also stay here again should I return to Hermanus.
Comment from Hotel Management
May 13, 2017 by Melissa, Hotel Management
Dear Lou, Thank you for taking the time to provide us with your feedback. I am delighted to read that you had such a wonderful stay with us at the Marine. Glad that you enjoyed the extra touches that we offer to all of your guests. I do hope that one day you will return to Hermanus as well as the Marine Hotel. Warmest regards, Melissa Burns Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

One-day trip from Cape Town

Posted Jan 18, 2017
Pros: Best location in town, with best view of the bay. Excellent dinner at the restaurant "Origins".
Just stayed one night. Dinner at the restaurant in the hotel.
Comment from Hotel Management
May 13, 2017 by Melissa, Hotel Management
Dear Guest, Thank you for your delightful feedback. I am delighted to hear that you had a great stay with us as well as enjoyed our Origins Restaurant. We do indeed have a very special location in Hermanus, that does over spectacular views. Hopefully if and when you return to Hermanus you will stay with us for a longer period of time. Warm regards, Melissa Burns, Assistant General Manager
5 out of 5
by A verified traveler

Top quality small hotel

Posted Dec 7, 2016 on Hotels
A small, intimate hotel with well above average staff, good restaurant, and a stunning location.
Comment from Hotel Management
May 13, 2017
Dear Geoffrey, Thank you providing us with feedback. It is wonderful to read that you enjoyed your time at the Marine Hotel including the Origins Restaurant and of course the spectacular location. We do have a wonderful team of staff at the Hotel. We look forward in welcoming you back to Hermanus. Warm regards, Melissa Burns Assistant General Manager
4 out of 5
by A verified traveler

Great Hotel in a fantastic location

Posted Dec 5, 2016 on Hotels
Great Hotel in a fantastic location overlooking the sea and if you are lucky, you may even spot a whale or two.
Comment from Hotel Management
May 13, 2017
Dear Rui, Thank you for your feedback. The Marine Hotel is indeed location in a spectacular part of Walker Bay. I am delighted to read that you spotted a Whale or two. Beginning of this week there was a Southern Right mother & her calf spotted, they are in Hermanus a lot earlier this year. We look forward in welcoming you back to the Marine Hotel. Warm regards, Melissa Burns Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Location, location, location ... and food

Posted Nov 19, 2016
The Marine must occupy one of the world's great natural locations. Perched on the cliffs overlooking the Indian Ocean in the resort town of Hermanus, there is no better place to enjoy breakfast. Walk along the cliffs, visit the beach, watch for whales ... what's not to like? BTW - the food is great.
Comment from Hotel Management
May 13, 2017 by Melissa, Hotel Management
Dear Mike, Thank you for taking the time to give us your wonderful feedback. I am delighted to hear that you enjoyed Hermanus as well as the Marine Hotel. It sounds as though you were very busy & adventurous during your stay in Hermanus, there are so many things to see and do, often there is not enough time. It is great to read that you enjoyed our food !! We look forward in welcoming you back to the Marine Hotel in the not so distant future. Warmest regards, Melissa Burns Assistant General Manager
5 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Room noisy, you can hear the guests in the room above even just walking around in room , not acceptable for a 5 star hotel .
Comment from Hotel Management
May 13, 2017
Dear Guest, Thank you for your feedback. I am disappointed to read of your review. The Hotel is an old building and the original wooden floors board to give off sound, louder in certain areas of the Hotel. I do hope that you will return to the Marine Hotel and we will allocate you a room on the top floor. Warm regards, Melissa Burns Assistant General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Bristol, UK

Great hotel for viewing whales - views from bedroo

Posted Sep 20, 2016
Pros: Location and views over the sea.
Cons: The food - hot dishes seemed to be over cooked.
Location: Perfect for whale watching and just a short stroll from the town centre. Right on the cliff path which is a beautiful walk.
The hotel was very welcoming. Drinks and warm towels on arrival, plenty of information. The swimming pool turned out not to be well heated so did not yet used which was a disappointment. It had the chill taken off the water but not much more! The rooms were lovely. Definitely worth paying extra for one with a sea view. You can watch the whales from your window. The restaurant was a little disappointing. The food was OK but not as special as we had thought it would be, and over priced. We ended up having breakfast in a little bistro around the corner.
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Great hotel close to beach and the village

Posted Sep 20, 2016
Great for seeing Whales from your room Grounds and even bathroom. Suite 208 wonderful except can be seen from Parking lot. Suggest hotel does something to give guests Privacy
5 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Perfect hotel. Great service, stunning decor.
5 out of 5
by Hend from Qatar

Great location

Posted Jul 29, 2016 on Hotels
I really enjoyed the stay at the marine hotel . Be noticed there is no lift . :)