Hertford Vacations from $633

Our hotel stay was very disappointing. The room had an unpleasant odor, the bed was lumpy and uncomfortable, and the pillows were thin and poor quality. The overall cleanliness of the room also could have been much better. The experience became even worse because of intoxicated guests causing disturbances. Glass was broken, property was damaged, and one intoxicated man was urinating outside near the patio. The police had to be called, and management became involved. The entire situation felt chaotic and unsafe. Unfortunately, this was not the clean, comfortable, or relaxing hotel stay we expected, and we would not choose to stay here again.

Cloth cushions on very old chairs were badly stained. The room smelled old and moldy and there is mold in the shower. Pictures on the web must be 30 years old, as are the bedspreads, pillows, pillowcases, which were thin like crepe paper. No phone in the room. Wi Fi DID NOT WORK. This is a Bait And Switch, the room is not anything like the Web describes. We would not stay in a room that bad, and the old man at the desk just said "Call the third party" NO HELP. We deserve a full refund, but we're being told that we won't get that, losing 75% of our money.