“Our stay was for 3 nights in a comfy double room. This type of room was up 3 flight of stays (No Lift) so not suitable if stairs an issue with cases. Room was clean and bathroom was modern with a powerful shower. Found bed not that comfy, but would stay again and try a different room. Full Breakfast was lovely and can be altered to suit. Evening menu could have more choice and not very generous for the price. Menu would be better if changes can be made and not so much fish on menu. All staff……
“Excellent hotel, lovely staff. Would recommend eating in the restaurants. Continental breakfast included, good varied choice. Beautiful view from restaurant.
Just need to update the lighting and switches in the bedrooms as quite dark and switches were old momentary type.”
“Breakfast was very good and the lady serving was lovely and extremely friendly, even though she was on her own and very busy.
Bedroom was clean.
Price was good value.”
“Very underwhelmed by our stay. We had room 122 for 4 nights. Bed was terrible - old and sunken, really uncomfortable. Battled spiders nightly. The worst was the shower - understanding that the hotel is really old and plumbing is tricky- we had zero water pressure unless the water was scorching hot. Like burn your skin hot. We notified the front desk but that was as far as it went. Thankfully the weather wasn’t hot - no fans or much air circulation with the small windows.
The staff was friendly,……
“The hotel is incredible and the staff to match. Food is good quality although service can be poor at times. Certainly recommend staying, as this hotel is very relaxed with pets (dogs) allowed to stay.”
“Our room was setup nicely. The staff was very helpful especially the bar staff Tom O went above and beyond. The spa was amazing and Sam was very professional and great with her skillful massage techniques. Loved the location, the river view and the hotel.”