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"Fantastic breakfast buffet"

"We have just checked out from our 2 night stay. It has been an amazing experience with our 2 young children. Facilities and room were excellent. Kids enjoyed the pool and driving Range. The food was excellent at the restaurant. We had Dinner and BreaKfast for the 2 days and both days was good. However i think front Desk staff need some extra training. At 3 different times with different staff we were given wrong information. They cluless about the facilities and its timings etc. one day we were booked and told to go to Bar for our Dinner even after I mentioned we had dinner at the restaurant behind last night, the lady was so sure and told us to go to bar at the allocated time only to be told to go back to the restaurant by the Bar staff. When asked about children’s swimming times and information no clue when asked about driving range no clue and was told to go to the outer building and ask them. Apart from that i would definitely recommend and would return again. "

"Brilliant location, nice and modern, quiet room. Air con not the best at all though"

"Hotel is in desperate need of updating. Rooms and bathrooms are in poor condition. Hallways have visible marks and dents in the walls and carpets. Food is poor in Zest, breakfast is mediocre. "

"I stayed here for one night as was attending a concert at BP pulse which is walking distance. Staff was friendly, really liked the lounge area, breakfast had a good variety. Rooms were good enough, perhaps could have been a little bit longer (I am 6 foot 3!) but overall, an excellent stay with no complaints. Good value for money, and would definitely recommend this hotel if anyone had to go somewhere near by i.e. Birmingham Airport, BP pulse or NEC "

"Friendly staff but property standard not great "

"Had a lovely meal in the restaurant and swimming was great!"

"Jack was lovely who works there, couldn't be more helpful, if anything he should be higher up. Hotel was okay, a few hickups. Evening manager wasn't overly helpful. But Jack turned up to help without even fully starting his shift. "

"Great staff and location - highly recommend "