Ranches in Holford

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"The room was very dated and needs a lot of fixing and bringing up to standard, lampshades disintegrating and broken fan. Mattress worn thin and very uncomfortable. The room was dirty upon arrival, floors hadn't been vacuumed or mopped. However, staff were all friendly and happy to help and there was a good selection of tea/coffee available. "

"Looks like it's been recently done up. Rooms were neat and clean. Beds were comfortable. Great access to beach and town. No shampoo/shower gel in the bathroom, though, so bring your own! "

"Staff was lovely and helpful. Requests was given of ground floor rooms and next to each other - literally only down side was that we had no cots set up in our room when we arrived late- but was not a problem for the lovley staff and was sorted within mins with no issues would stay again if In The area."

"Great place to stay"

"Disappointed to be presented with £6 charge to park in the hotel car park. "

"Lovely staff, helpful and friendly. Will definitely go back again. Clean rooms...spotless actually."

"Lovely place to stay, room was clean and spacious, staff were friendly and helpful. The pub was great for relaxing in including a lovely pub garden. Street has lots of good places to eat, and is a also good base for visiting places like Glastonbury and Wells. And if you like shopping, you've got Clarks Village there too"

"On arrival the reception lady was lovely check in was easy & the hotel looks very nice from the outside. Great first impression but when you get to the second floor can see it’s dated and half going through a refurbishment. When we got to our room it’s very evident it needs an update. Damp and musty smell, the bathroom was really old, wall papered ceilings and still lots of cracks! Lots of old sockets with blank plates but only 1 wall double plug socket to use (did have USB which was good and probably the only modern thing in the room) mattresses were very cheap and springy the bed bounced when you rolled over. The room & all linen was very white & clean. Felt like a big dent under the carpet in the floor next to the bed. We are not people to complain and it was a reasonable price for a family room so we just accepted ‘we get what we pay for’ for the room it served its purpose for us. We visited the restaurant which was very calm and friendly, but unfortunately we did complain although the food looked lovely on arrival off colour scampi, pink chicken and cod which looked like it was from an Aldi box of fish. Worried of food poisoning unfortunately we did send the food back and eat elsewhere. The young lad working front of house was really good and kind with resolving the issue. The staff were amazing and I think with a thorough refurbishment (not cheap cover up) this hotel will be amazing but have low expectations if you’re using while going through the refurbishment. "