The hotel is definitely accommodating but just isn't in the heart of Luzern. Since Luzern is so cold so much of the time, the walk can sometimes be daunting. They are located on top of a hill but provide a cable car down to street level which was great and we took advantage of all the time. The front desk was helpful depending on who was working. The bar was great and actually a spot frequented by locals, which was super nice to have so close. Didn't try the restaurant but it seemed nice/fancy. Rooms do not come with conditioner!
Traveller from Europe
Situated in Lucerne, this luxury hotel is within a 10-minute walk of Grand Casino Lucerne and Loewenplatz. Lucerne Town Hall …More
This visit was our second experience in Lucerne, and we loved the hotel so much that we chose it again. This time we upgraded the room to a junior suite for an even more comfortable experience. Everything about the stay is luxurious, and if you choose the lake view, you will not be disappointed day, night or misty.
Traveller from Philadelphia, Bad Homburg
This family-friendly Lucerne hotel is located on the boardwalk, within a 15-minute walk of Lake Side Promenade and …More
We fell in love with this hotel, not just because it is charming, clean, and well appointed; but mostly because of the way the bar staff made us feel very welcomed. We were impressed with how the bar staff remembered our first names, and our details of what we liked. They were all so very professional and friendly throughout our time there, which is a balance of quality service that is not often met. Anything we needed from housekeeping was delivered promptly with courtesy and a sense of wanting to ensure our stay was very comfortable. This makes all the difference in travelling when you are tired or have forgotten to bring something. Can't say enough about this hotel! We look forward to staying again!
Traveller from Ireland
Located in Old Town Lucerne, this luxury hotel is steps from Rosengart Collection and Lucerne Town Hall. Chapel Bridge and …More
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