“Top notch from the get go. The young lady at the desk was helpful and personable. Check-in was effortless. The room was very clean and well kept. 2 Free drinks at happy hour and a free breakfast buffet can't be beat at this price. All the staff seemed well trained and had customer service as their focus. Quick access, either walking or driving, to the bath-house row and to several restaurants. I will definitely be staying here again if I go to Hot Springs.”