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Overview of Best Western Plus Heritage Inn

Photo gallery

Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Best Western Plus Heritage Inn

3 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMilitary Museum of Texas4 min drive
    Popular LocationPort of Houston7 min drive
    Popular LocationGus Wortham Golf Course8 min drive
    AirportHouston, TX (HOU-William P. Hobby)15 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Accessible, Non Smoking

4.3/5 guest room rating
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

4.6/5 guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

4.6/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

4.7/5 guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

4.4/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

5/5 guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

Houston

Located in Houston, Best Western Plus Heritage Inn is in the business district. The area's natural beauty can be seen at Discovery Green and Hermann Park, while Downtown Aquarium and Houston Natural Science Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Minute Maid Park, or consider NRG Arena for a night out.
Popular Location

What's nearby

  • Military Museum of Texas - 4 min drive
  • Port of Houston - 7 min drive
  • Gus Wortham Golf Course - 8 min drive
  • BBVA Compass Stadium - 9 min drive
  • Pasadena Historical Museum - 10 min drive

Getting around

  • Houston Station - 18 min drive
  • Cesar Chavez/67th Street Station - 8 min drive
  • AirportWilliam P. Hobby Airport (HOU) - 15 min drive

Restaurants

  • Pappasito's Cantina — 17 min walk
  • Pappadeaux Seafood Kitchen — 3 min drive
  • Don Chile Mexican Restaurant — 3 min drive
  • Whataburger — 4 min drive
  • Mambo Seafood — 4 min drive
View in a map

About this property

Best Western Plus Heritage Inn

3-star Houston hotel in Northeast Houston with free breakfast
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 62 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and refrigerators.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • King sofa bed
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Plus Heritage Houston
Best Western Heritage Houston
Best Western Heritage Inn Houston
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Houston
Best Western Plus Heritage Inn Hotel Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Heritage Inn and receive a full refund?
Yes, Best Western Plus Heritage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Heritage Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Heritage Inn?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Jan 28, 2021 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western Plus Heritage Inn have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Best Western Plus Heritage Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Heritage Inn?
Self parking is free at this property.
What time is check-in at Best Western Plus Heritage Inn?
Check-in is from 3:00 PM - midnight.
What time is check-out at Best Western Plus Heritage Inn?
Check-out is at 11 AM.
Where is Best Western Plus Heritage Inn located?
Located in Northeast Houston, this hotel is within 9 mi (15 km) of Port of Houston, Minute Maid Park, and BBVA Compass Stadium. George R. Brown Convention Center and Toyota Center are also within 9 mi (15 km).
4.0
Very Good
Rating 5 - Excellent. 96 out of 193 reviews
5 - Excellent 50%
Rating 4 - Good. 52 out of 193 reviews
4 - Good 27%
Rating 3 - Okay. 16 out of 193 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 193 reviews
2 - Poor 6%
Rating 1 - Terrible. 18 out of 193 reviews
1 - Terrible 9%

4.3/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and clean rooms, enough parking spaces.
Stayed 4 nights in Jan 2021

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good value clean free parking was the pro Breakfast was included
Stayed 1 night in Jan 2021

1/5 Terrible

Traveled with group
Sad face IconDisliked: Staff & service, amenities
the service was terrible. she was very blunt and was not very helpful. the ac didn’t work and the pillows sucked.
Stayed 1 night in Dec 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities
For the money you get what you pay for. Don't expect any more. One time the elevator was out of service and not told until check in was completed. Another time I was expected to go up to the 2nd floor to see if the room assigned was by the elevator which I had asked not to be. I was told they didn't have a list of rooms showing their location. The last time, because I was using a company card, I asked for a receipt, either a hard copy or email, and I was told no because I had booked through Expedia. I was encouraged to use a third party to get the cheaper rate. This hotel used to be the best and was definately a deal. If there was someplace else that close to work and for a comparable price I would stay.
Stayed 2 nights in Dec 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Nothing unique that I liked Only thing I hated was the poor customer service
Stayed 2 nights in Oct 2020

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