Best Western Plus Heritage Inn

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Primary image
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of Best Western Plus Heritage Inn

Best Western Plus Heritage Inn

3.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
10521 East Freeway, Houston, TX, 77029

Explore the area

  • Popular LocationMilitary Museum of Texas4 min drive
  • Popular LocationPort of Houston7 min drive
  • Popular LocationGus Wortham Golf Course8 min drive
  • AirportHouston, TX (HOU-William P. Hobby)15 min drive

Choose dates to view prices

About this area

Houston

Located in Houston, Best Western Plus Heritage Inn is in the business district. Toyota Center and Houston Natural Science Museum are cultural highlights, and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Minute Maid Park, or consider NRG Arena for a night out.

What's nearby

  • Military Museum of Texas - 4 min drive
  • Port of Houston - 7 min drive
  • Gus Wortham Golf Course - 8 min drive
  • Minute Maid Park - 9 min drive
  • PNC Stadium - 13 min drive

Getting around

  • Houston Station - 18 min drive
  • Cesar Chavez/67th Street Station - 8 min drive
  • Houston William Hobby Airport (HOU) - 15 min drive

Restaurants

  • Tostada Regia - 4 min walk
  • Pappasito's Cantina - 17 min walk
  • Nopalitos Dona Maria - 17 min walk
  • Pappas Bar-B-Q - 3 min drive
  • Pappadeaux Seafood Kitchen - 3 min drive

About this property

Best Western Plus Heritage Inn

3-star Houston hotel in Northeast Houston with free breakfast
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 62 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and refrigerators.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Plus Heritage Houston
Best Western Heritage Houston
Best Western Heritage Inn Houston
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Houston
Best Western Plus Heritage Inn Hotel Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 132 out of 310 reviews
5 - Excellent 43%
Rating 4 - Good. 91 out of 310 reviews
4 - Good 29%
Rating 3 - Okay. 34 out of 310 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 310 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 310 reviews
1 - Terrible 11%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has gated parking
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My weekend was great and the staff was very nice
Stayed 2 nights in May 2022

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service, amenities
3rd floor smelled like pets just pee around the carpet and humid , besides that everything was fine
Stayed 1 night in May 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was okay. Very clean rooms. Wall plugs in bottom floor don’t work . We had only 2 that worked
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022