Needs a lot of improvement!
Posted Oct 19, 2016
I booked this hotel because it had a restaurant onsite. However there was no mention that it is not open on the weekends for lunch! Only restaurants that deliver were pizza places and two Chinese restaurants. When I asked the staff for info on restaurants they said there was a listing in my room and I had to explain that my room did not have that info.....I had already looked. When my room was cleaned, it was not restocked with supplies....bath towel, coffee cups, ice bucket, wash cloth, shampoo......I had to bring a list to the front desk and then they only had a few items. The cashier/host at the restaurant when it was open needs some serious training. She needs to put DOWN her phone and pay attention to her customers! Every time I passed her when she was working she was texting and playing with it. The bar was pretty nice however on the one day I wanted to watch the Longhorns football game and have drinks, the regular bartender was out and his replacement could only mix simple drinks or pass out beer/wine. To top it off, they don't subscribe to the Longhorn network so I couldn't even watch the game on the big screen!!!! I'm sitting at a Texas bar and I had to log into my Montana DishNetwork account to watch the game! Won't stay here again or recommend it.