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“There was one overriding issue that made our stay terrible--the hotel was a full-blown construction site, which was not disclosed on your website or the hotel's. At 7:00 am Saturday morning, there were workers and a loud bulldozer working right under our balcony. It was impossible to sleep or do anything else in the room. That's the bad news. The good news is that the Director of Rooms gave us a full refund, through Expedia, with very little negotiating. I should also note that, when I……

“We plan to return every year.”

“It's such a great place to visit with so much to do! We loved having our check-in day be a day earlier than our arrival so we could enjoy all the amenities our full first day. ”

“We loved our vacation and had a great time. We were there for the rains but we got creative and it was all good.”

“When we received our room after waiting over an hour after check in for it to be ready…the sink drain was broken. We had requested different room but were told none were available. The pool area was dirty with left over food and cups all around pool area that people did not throw away. There was no view from our room..except bushes and large spiders hanging from deck. And the staff seemed to be high school students that had no clue what was going on. I would not recommend this property to……