“I stayed in room 623. The bathroom drain needed to be unblocked. The water from the shower filled the bathroom floor. It was terrible. It is not worthy of a 4-star hotel. The pillow was not comfortable. I woke up with a tired neck.”
“Loved the breakfast and that there were snacks in the evening. The staff was extremely welcoming and kind! The beds weren’t the most comfortable but overall I’d stay there again. Super convenient location as it’s close to everything in the Huntsville area”
“Staff were great, got us our pack n playa and some missed items we needed quickly. When we thought the ac wasn't working and a TV too, they came quickly and resolved the issues. Clean place, fancy fresh breakfast, kids loved the pool too”
“The Hotel and staff were very good and accommodating. A great location with plenty of activities near by. The Hotel was very clean and provided a comfortable and pleasant environment.”
“The staff were friendly. I had an issue with housekeeping. The bed linen needed to be changed on one bed. I stripped the bed and left the dirty linen in the floor prior to leaving the room. When I returned with my family later in the evening, the dirty linen was still in the floor. I was told at the front desk that house keeping only replaces towels. I was given clean sheets to make up the bed myself in effort to rectify this situation.”