Ratings based on 396 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice Hotel close to Downtown

Posted Dec 5, 2017
Super clean room, plenty of space, comfortable bed. Helpful staff!
Comment from Hotel Management
Dec 14, 2017 by Dwayne R, Hotel Management
Jennifer, Thank you very much for your recent patronage and providing feedback for other guests to read. We are pleased to hear that you had a positive experience and hope to have the opportunity to serve you again in the near future. Dwayne R Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleased

Posted Nov 13, 2017
Was very pleased with my room my son and stayed and enjoyed a colts game on Sunday
Comment from Hotel Management
Nov 14, 2017 by Don H, Hotel Management
Anonymous, Thank you for your recent patronage and providing the positive feedback. Hope to have the opportunity to serve you again in the near future. Don H General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Affordable Hotel Near Convention Center

Posted Oct 27, 2017
The Candlewood was outstanding- clean (honestly cleaner than a more expensive hotel at which I recently stayed right next to the Convention Center), quiet, friendly staff, easily accessible shuttle and handy kitchen within suite. Staying right next to the convention center for the weekend was going to be exorbitantly priced. Candlewood Suites was within our price range and very nice. Strongly recommended.
Comment from Hotel Management
Oct 27, 2017 by Dwayne R, Hotel Management
Anonymous, We cannot thank you enough for your recent stay with us and the exceptionally kind words about property, staff, and amenities offered. We hope to have the opportunity to serve you again in the near future. Dwayne R Operations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2017
Good location for visiting the Speedway. Free shuttle service was really good
Comment from Hotel Management
Nov 7, 2017 by Dwayne R, Hotel Management
Thank you for your recent stay with us and providing some feedback for future guests. Our location is one of the closest to the Indianapolis Motor Speedway, which can be advantageous for persons who may be attending race events.
5 out of 5
by Barbara

A great value in comfort and service.

Posted Sep 13, 2017 on Hotels
Wonderful service and accommodations. I slept like a rock in our King size bed. Free shuttle takes you downtown anywhere you want to go. We attended a concert downtown at Lucas Oil Stadium and were dropped off across the street. Couldn't have gotten any closer to the venue. We would recommend Candlewood Suites to our family and friends and we would book a suite again for ourselves in the future.
Comment from Hotel Management
Sep 18, 2017
Barbara, Thank you so much for your recent stay at our facility and the very kind feedback. We hope that when you return to the Indianapolis area that you will again choose our location for your accommodation needs. Don H General Manager
5 out of 5
by A verified traveler

I'd recommend it!

Posted Aug 14, 2017 on Hotels
I was pleased with my two day stay. Nothing fancy, but good!!!
Comment from Hotel Management
Sep 18, 2017
I am pleased that you had a positive stay with us. The Candlewood Suites brand is an extended-stay concept with IHG Hotels, which does offer fewer amenity choices than some of its competitors. We hope that should you return to the Indianapolis area, you will again choose our destination for your accommodation needs. Don H General Manager
3 out of 5
by anne m

Nothing to do in the immediate area

Posted Aug 12, 2017 on Hotels
This appears to be an older building but in good condition. Our room had been remodeled and was spacious and clean. Only negative about our room was the office chair. Looked like they got it from a dumpster. Totally didn't understand as everything else was in good shape. This location is secluded along with another hotel, and is about 10 minutes from restaurants, groceries or shopping. It is near to the hospitals in the area.
Comment from Hotel Management
Sep 18, 2017
anne m, I am sorry about the condition of the chair in your guest room. We are consistently replacing case goods/furniture at this location as they show wear. Unfortunately, with a 142-room facility, can be difficult to change out all products out at the same time. I hope that despite this inconvenience you would choose our location again when returning to the area. Don H General Manager
4 out of 5
by A verified traveler

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Anonymous, Thank you for staying with us. We appreciate your patronage. Don H General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Paragould, AR

Excellent Suites

Posted Jul 28, 2017
Pros: Price, staff, room size.
Cons: Nothing.
Location: Near the Indianapolis Motor Speedway and downtown Indianapolis.
I was blown away with the room and the amenities that are provided. This is by far the best motel I have stayed at in all our travels to different cities.
Comment from Hotel Management
Sep 18, 2017 by Don H, Hotel Management
Tina, Thank you so very much for the positive accolades, from your recent stay with us. I am glad you had an enjoyable experience with is and hope you choose us again for your room needs, should you return to the area. Don H General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 24, 2017 on Hotels