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Overview of 21st Floor 360 Suitop Hotel

Photo gallery

Guest reviews

4.4 / 5Excellent
261 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Kitchen

Map

What's nearby

Popular LocationJerusalem Great Synagogue8 min walk
Popular LocationMachane Yehuda Market10 min walk
Popular LocationJerusalem International YMCA15 min walk
AirportTel Aviv (TLV-Ben Gurion)41 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Suite (Platinium Duplex)

    Suite (Platinium Duplex)

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds OR 1 King Bed and 1 Twin Sofa Bed
    Show more
  • Suite (Prestige Duplex)

    Suite (Prestige Duplex)

    Room amenities

    • 807 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
    Show more
  • Presidential Duplex, 2 Bedrooms (suite)

    Presidential Duplex, 2 Bedrooms (suite)

    Room amenities

    • 969 sq ft
    • City view
    • Sleeps 6
    • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
    Show more

About this area

Jerusalem

Located in Jerusalem, 21st Floor 360 Suitop Hotel is in the city center. Western Wall and Al-Aqsa Mosque are notable landmarks, and travelers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.

Visit our Jerusalem travel guide
Popular Location

What's nearby

  • Jerusalem Great Synagogue - 8 min walk
  • Machane Yehuda Market - 10 min walk
  • Jerusalem International YMCA - 15 min walk
  • Jaffa Gate - 17 min walk
  • Church of the Holy Sepulchre - 19 min walk

Getting around

  • Jerusalem Malha Station - 7 min drive
  • Yekuti'el Adam Station - 7 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

About this property

21st Floor 360 Suitop Hotel

Jerusalem hotel in Jerusalem City Centre, walk to Ben Yehuda Street
A fitness center, self parking, and concierge services are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, dry cleaning, express check-in, and express check-out are onsite. All 14 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include kitchens with refrigerators and microwaves.
21st Floor 360 Suitop Hotel offers 14 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate living rooms. Beds feature premium bedding. 35-inch LCD televisions come with premium cable channels and video-game consoles. Kitchens offer refrigerators, microwaves, and espresso makers. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 26 per day
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free local cuisine breakfast available daily 7:00 AM–11:00 AM

Things to do

Fitness center

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
Kitchen
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Separate living room
Soundproofed rooms

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Languages spoken

English
French
Hebrew
Russian

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hair dryer (on request)
Jetted bathtub
Shower/tub combination
Towels

Entertainment

35-inch LCD TV
Cable channels
iPod dock
MP3 dock
Premium channels
Video-game console

Food and drink

Electric kettle
Espresso maker
Free bottled water
Kitchen
Microwave
Refrigerator

More

Chef
Desk
Electrical adapters/chargers
Free international calls
Free local calls
Free long-distance calls
Free newspapers
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Local maps
Phone
Safe
Separate living room
Separate sitting area
Slippers
Soundproofing

Policies

Check-in

Check-in between 3 PM - 8:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM. <br />For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
  • Please note that check-in starts at 20:00 on Saturdays and on Jewish holidays.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 210 per night.
  • Cribs (infant beds) are available for USD 50 per night.

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel will be charged the national value-added tax

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • 21st Floor 360 Suitop Hotel Jerusalem
  • 21st Floor 360 Suitop Hotel
  • 21st Floor 360 Suitop Jerusalem
  • 21st Floor 360 Suitop
  • 21st Floor 360 Suitop
  • 21st Floor 360 Suitop Hotel Hotel
  • 21st Floor 360 Suitop Hotel Jerusalem
  • 21st Floor 360 Suitop Hotel Hotel Jerusalem

Frequently asked questions

Guest reviews

4.4

Excellent

5 - Excellent
168
4 - Good
55
3 - Okay
13
2 - Mediocre
13
1 - Poor
12
4.4
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.3
Property condition

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great. The staff was very friendly and helpful. Galit was in touch with us via email and phone prior to our arrival. The space is an apartment but with a cleaning crew every morning, exchanging our towels, and a breakfast voucher which could be used at three different food places. Best of all was location. It is Super central- you are on Ben Yehuda street, down the block is Jaffa st where the light rail is, and machine Yehuda (the Shuk) is an 8 minute walk. There is a sabbath elevator that goes up and down straight from the 21st fl to the ground level so it’s not a long wait, and they have keys for sabbath, as well as hot plates and hot water urn.

Stayed 5 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT EVEN THINK OF STAYING HERE. MY HUSBAND AND I FLEW IN FROM THE STATES AND GOT TO THE PROPERTY AROUND 11:00PM AFTER ALMOST 24 HOURS OF TRAVELING. WE WERE MET BY WHAT HE CALLED HIMESELF AS A "FRIEND OF THE OWNER" TO TAKE US TO OUR ROOM. HE TOLD US OUR ROOM WE BOOKED WASN'T AVAILABLE AND FOR US TO STAY IN THIS OTHER ROOM AND WE CAN GO TO THE OFFICE IN THE MORNING TO DISCUSS A DISCOUNT. HE LEFT AND A FEW MINUTES LATER, WE SAW THERE WASN'T EVEN A SQUARE OF TOILET PAPER OR NOT 1 TOWEL IN THE ROOM. ADDITIONALLY, IT LOOKED LIKE THE BED HAD BEEN SLEPT IN AND THEN MADE UP. WHEN WE CALLED THE NUMBER ON THE RESERVATION, THE SO CALLED "FRIEND" ANSWERED AND SAID THERE WAS NOTHING HE COULD DO ABOUT IT. AFTER DOING SOME INVESTIGATING WE FOUND WERE THE SO CALLED "FRIEND" WAS STAYING AND KNOCKED ON HIS DOOR. WHEN HE OPENED THE DOOR HE WAS DOWN RIGHT RUDE AND AGAIN SAYING THERE WAS NOTHING HE COULD DO. WE WENT TO OTHER FLOORS LOOKING FOR CLEAN LINEN AND ALL OF A SUDDEN HE, THE SO CALLED "FRIEND" GOT IN OUR FACE AND BEGAN RAISING HIS VOICE AT US. WE RAN INTO ANOTHER GUEST OF THIS UNIT WHO STATED THEY TO WERE IN NEED OF TOWELS BUT COULD NOT LOCATE THEM OR ANYONE THAT COULD ASSIST. WE TRAVEL OFTEN AND THE BASIS AMENITIES OF TOILET PAPER AND TOWELS ARE STANDARD IN ANY HOTEL STAY. HAD THIS SO CALLED "FRIEND" OFFERED TO HELP, THIS WOULD HAVE ENDED VERY DIFFERENTLY. LONG STORY SHORT, 2:00 AM WE STOOD OUTSIDE HAILING A CAB IN THE RAIN AND LEFT THE KEY AT THE DOOR MAN DOWNSTAIRS.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location at the top of Ben Yehuda Street. Parked underground and then had to take two different elevators to get to hotel on the 21st floor. Free Breakfast options are great at restaurants nearby. Only complaints: toilet seat kept coming off and they don’t clean to room daily.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in Dec 2019