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ASTORIA Hotel & Medical Spa

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Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of ASTORIA Hotel & Medical Spa

ASTORIA Hotel & Medical Spa

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationMill Colonnade1 min walk
  • Popular LocationChurch of St. Mary Magdalene4 min walk
  • Popular LocationMattoni Mineral Water15 min walk
  • AirportKarlovy Vary (KLV-Karlovy Vary Intl.)10 min drive

Choose dates to view prices

About this area

Karlovy Vary

Located in Karlovy Vary, ASTORIA Hotel & Medical Spa is in the city center and on the riverwalk. The area's natural beauty can be seen at Elizabeth's Spa and Slavkovsky Forest Nature Reserve, while Jan Becher Museum and Karlovy Vary Municiple Theater are cultural highlights. Take time off to check out the hot springs in the area, or get some fresh air with adventures like hunting, ecotours, and skydiving nearby.
Popular Location

What's nearby

  • Mill Colonnade - 1 min walk
  • Market Colonnade - 3 min walk
  • Zámecké Lázně - 4 min walk
  • Church of St. Mary Magdalene - 4 min walk
  • Mattoni Mineral Water - 15 min walk

Getting around

  • Karlovy Vary Station - 3 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive

Restaurants

  • Tea Lounge Room — 1 min walk
  • Promenáda — 4 min walk
  • U Švejka — 6 min walk
  • Tusculum — 7 min walk
  • Ovo bar — 9 min walk

About this property

ASTORIA Hotel & Medical Spa

Riverwalk Karlovy Vary hotel in Karlovy Vary City Centre with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking, and spa services are onsite. All 103 rooms offer free WiFi, flat-screen TVs with satellite channels, and hair dryers. Other amenities available to guests include safes, phones, and desks.
ASTORIA Hotel & Medical Spa offers 103 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CZK 500.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant

Things to do

  • 18 holes of golf
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Russian

Spa

  • 12 hot springs
  • Aromatherapy
  • Body treatments
  • Hot springs/mineral springs
  • Hot springs open from 6:00 AM - 6:00 AM
  • Hot springs water temperature (Fahrenheit) - 158
  • Hydrotherapy
  • Massages
  • Sauna

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

Pets allowed for an extra charge of CZK 500.00 per pet, per night
<li>Pets allowed* </li>
Service animals are exempt from fees
<li>Restrictions apply*</li>

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
<li>One child stays free when occupying the parent or guardian's room, using existing bedding </li>
Free cribs (infant beds)

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CZK 2500.00 per vehicle (one way)
  • Self parking fee: CZK 500.00 per day
  • Pet fee: CZK 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Hot springs access available from 6:00 AM to 6:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

ASTORIA Hotel Medical Spa Karlovy Vary
ASTORIA Hotel Medical Spa
ASTORIA Medical Spa Karlovy Vary
ASTORIA Medical Karlovy Vary
Astoria & Medical Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel
ASTORIA Hotel & Medical Spa Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel Karlovy Vary

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 27 out of 83 reviews
5 - Excellent 33%
Rating 4 - Good. 36 out of 83 reviews
4 - Good 43%
Rating 3 - Okay. 12 out of 83 reviews
3 - Okay 14%
Rating 2 - Poor. 8 out of 83 reviews
2 - Poor 10%
Rating 1 - Terrible. 0 out of 83 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You have to pay for everything
Hotel is renovated, rooms are small but comfortable. Service could be better as for everything in this hotel you have to pay. It's medical spa 4* but you have to pay for slippers and bathrobes, swimming pool and steaming rooms. I understand that for spa treatments you pay but for basic pool or sauna you shouldnt, nor for slippers or bathrobes which are standard in other hotels. Breakfast is excellent and big choice..
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Orientated on making money, modern hotel
Hotel is renovated and rooms are modern. However, I found service at the reception not as nice as in the other hotels in Karlove Vary. It feels that the hotel is orientated on making money. They charge for everything, slippers, bathrobes even that they offer pool and spa facilities. Other 4 star hotels have slippers and bathrobes in their rooms as standard. Rooms are very small but modern. I found single bed big enough to sleep comfortable but short for tall person. Breakfast choice excellent. Prices for spa services very expensive.Excellent location.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Všechno bylo v pořádku, na recepci velice ochotní odpovědět na případné dotazy...
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing and restoring stay. I wish we would have known to reserve treatments when we made hotel reservations.
Stayed 4 nights in Sep 2019