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Hilton Garden Inn Key West / The Keys Collection

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Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
In-room safe, individually decorated, individually furnished, desk

Overview of Hilton Garden Inn Key West / The Keys Collection

Hilton Garden Inn Key West / The Keys Collection

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
3850 N Roosevelt Blvd, Key West, FL, 33040

Explore the area

  • Popular LocationKey West Tropical Forest and Botanical Garden5 min walk
  • AirportKey West, FL (EYW-Key West Intl.)4 min drive
  • Popular LocationRobbie's5 min drive
  • Popular LocationKey West Golf Club10 min drive

Room options

About this area

Key West

Hilton Garden Inn Key West / The Keys Collection is located in New Town, a neighborhood in Key West, and is in the entertainment district and by the ocean. Fort East Martello Museum and Gallery and Key West Art and Historical Society are local landmarks, and the area's natural beauty can be seen at Smathers Beach and Florida Keys Beaches. Key West Tropical Forest and Botanical Garden and Flagler Station Oversea Railway Historeum are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 5 min walk
  • Fort East Martello Museum and Gallery - 3 min drive
  • Key West Art and Historical Society - 4 min drive
  • Robbie's - 5 min drive
  • Key West Golf Club - 10 min drive

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • The Blind Pig - 4 min walk
  • Jimmy's Ocean Blue Tiki Bar - 5 min walk
  • Hurricane Hole - 10 min walk
  • Goldman's - 3 min drive
  • Sister Noodle House - 4 min drive

About this property

Hilton Garden Inn Key West / The Keys Collection

3.5-star hotel located in New Town
Located close to Key West Golf Club and Key West Art and Historical Society, Hilton Garden Inn Key West / The Keys Collection provides golfing on site, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. The onsite American cuisine restaurant, The Garden Grille, features happy hour. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Swimming pool with free cabanas and sun loungers
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An area shuttle, an area shuttle, and an electric car charging station
  • An outdoor pool, multilingual staff, and tour/ticket assistance
  • Guest reviews give good marks for the breakfast, pool, and helpful staff
Room features
All 141 individually furnished rooms feature perks such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free Internet and air conditioning. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 37-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 14.95 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 13.95 for adults and USD 13.95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Garden Grille

Things to do

  • Bicycle rentals
  • Fitness center
  • Golfing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 13.95 for adults and USD 13.95 for children (approximately)
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Does Hilton Garden Inn Key West / The Keys Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Key West / The Keys Collection?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Key West / The Keys Collection on Feb 5, 2023 start from $269.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Key West / The Keys Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Key West / The Keys Collection?

Self parking is available for USD 14.95 per day.

What time is check-in at Hilton Garden Inn Key West / The Keys Collection?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Key West / The Keys Collection?

Check-out is at 11 AM.

Where is Hilton Garden Inn Key West / The Keys Collection located?

Located in New Town, this hotel is within 3 mi (5 km) of Key West Golf Club, Key West Art and Historical Society, and Smathers Beach. Mallory Square is 4.1 mi (6.6 km) away.

Can I cancel my reservation for free at Hilton Garden Inn Key West / The Keys Collection and receive a full refund?

Yes, Hilton Garden Inn Key West / The Keys Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Key West / The Keys Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 382 out of 1033 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 302 out of 1033 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 145 out of 1033 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 106 out of 1033 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 98 out of 1033 reviews" "
" "2 - Terrible 9%

7.8/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and accommodating. Would recommend all of them to anyone.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving in and out not so good. We had a hard time finding the entrance lots of trees.
Stayed 1 night in Jan 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Check-in staff were wonderful. However, its about 3--4 miles from Duval Street.
Stayed 2 nights in Jan 2023

8/10 Good

Frank, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
OK, nice place and helpful staff, but poor tv option with no channel guide.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

10/10 Excellent

josephine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was great! It is far from Duval St. but we didn't mind. We ate dinner one night on property and it was so good. They also give you drink vouchers to use which is great!

6/10 Okay

Vernique

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities
I loved when you pulled up to the front desk how modern it looked, however rooms were super outdated and def needs a renovation. If im paying 4-500 a night i expect better than i had. Staff was very friendly and pool area seemed updated.

10/10 Excellent

Zoryana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, very clean, definitely worth the price. We enjoyed the heated pool with beautiful surroundings.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Staff very friendly and helpful. Clean rooms and area.

8/10 Good

Kam

Traveled with family
Disliked: Property conditions & facilities
Old facility. Bathroom door made noise when open or close. Room size is OK.