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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
Upscale hotel near Smathers Beach

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Exterior
LED TV, pay movies
Bar (on property)
Meeting facility

Reviews

7.8

Good

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
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About the neighborhood

Map
3990 S Roosevelt Blvd, Key West, FL, 33040

What's nearby

  • Smathers Beach - 4 min drive
  • Key West Golf Club - 6 min drive
  • Stock Island Yacht Club & Marina - 7 min drive
  • Duval Street - 9 min drive
  • Southernmost Point - 10 min drive

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Upscale hotel near Duval Street
At DoubleTree Resort by Hilton Grand Key - Key West, you can look forward to a poolside bar, dry cleaning/laundry services, and a bar. Active travelers can enjoy cycling at this hotel. The on-site American cuisine restaurant, Palm Haven, offers breakfast, lunch, dinner, and al fresco dining. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • An electric car charging station, express check-out, and express check-in
  • Luggage storage, concierge services, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 216 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Down comforters and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

Does DoubleTree Resort by Hilton Grand Key - Key West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–7:00 PM.

How much does it cost to stay at DoubleTree Resort by Hilton Grand Key - Key West?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Grand Key - Key West on Aug 19, 2024 start from $148.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Grand Key - Key West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree Resort by Hilton Grand Key - Key West?

Limited spots are available.

What time is check-in at DoubleTree Resort by Hilton Grand Key - Key West?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree Resort by Hilton Grand Key - Key West?

Check-out is at 11 AM.

Where is DoubleTree Resort by Hilton Grand Key - Key West located?

Situated near the airport, this hotel is 1 mi (1.7 km) from Fort East Martello Museum and Gallery and 1.7 mi (2.8 km) from Smathers Beach. Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society are also within 1 mi (2 km).

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1008 reviews" "
Rating 8 - Good. 234 out of 1008 reviews" "
Rating 6 - Okay. 146 out of 1008 reviews" "
Rating 4 - Poor. 89 out of 1008 reviews" "
Rating 2 - Terrible. 82 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

The staff was great and the rooms were clean and we were able to get early check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Anabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for everything we went there to do, great location, clean! We had to switch rooms throughout our stay but they made sure our room was ready way before check in time and moved our luggages to the new room!
Stayed 1 night in Jul 2024

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None to be said, I’m just a very satisfied customer.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aileen Ann Margarejo Del

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel! They even offer delicious freshly baked choco Chip cookies (sometimes oatmeal raisin…..which i missed 😞), 24/7 or til supply lasts.
Stayed 5 nights in Jul 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service
Manager was not accommodating
Stayed 2 nights in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Milciades, New York

Traveled with family and small children, Traveled with family
Property is outdated.
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Jul 2024

10/10 Excellent

RYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and it was great again. staff was great and its in a great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shantell

Traveled with family
Hotel stafff was nice. Had an amazing experience
Stayed 3 nights in Jun 2024

10/10 Excellent

RYAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read the reviews before I came here and a lot of people complained about it being dated. Yes it is dated. It is also mentioned that they are going to get some transformations. The beds were comfortable. The rooms were clean. Bathroom is clean. The pool was a huge size. It was a very nice Hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Jercorey

Liked: Amenities
Great
Stayed 2 nights in Jun 2024

6/10 Okay

Raji

Disliked: Staff & service, property conditions & facilities
Need to upgrade their bathrooms and facility. Staff are not very friendly and warm.
Stayed 2 nights in Jul 2024

2/10 Terrible

Eva

Stayed 3 nights in Jul 2024

8/10 Good

Amaris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel every time we visit key west. Rooms can be cleaned a little better or updated but enjoyed my stay and even took the shuttle this time.
Stayed 1 night in Jul 2024

6/10 Okay

sheila, Ellicott City

Traveled with group
not sure why it listed as a resort because it's not it's a basic for the price in good down the street be on the water under the same label
Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Liked: Property conditions & facilities
Great relaxing resort
Stayed 4 nights in Jun 2024

6/10 Okay

Raul, Oklahoma City

Stayed 2 nights in Jun 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the handicapped room Was avail since my mom has hard time walking. But it wasn’t. Also we were given a room with a balcony overlooking the parking lot. She would have much rather enjoyed one near the pool since she not very mobile at all. I voiced my concern and was still told nothing was available.. couldn’t be sure if it was due to the rate I was being refused. The room was clean and we stayed for one night only.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0