DoubleTree Resort by Hilton Grand Key - Key West

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Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Premium bedding, down comforters, in-room safe, desk

Overview of DoubleTree Resort by Hilton Grand Key - Key West

DoubleTree Resort by Hilton Grand Key - Key West

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
3990 S Roosevelt Blvd, Key West, FL, 33040

Explore the area

  • Popular LocationFort East Martello Museum and Gallery2 min drive
  • AirportKey West, FL (EYW-Key West Intl.)2 min drive
  • Popular LocationKey West Art and Historical Society2 min drive
  • Popular LocationRobbie's6 min drive

Choose dates to view prices

About this area

Key West

Located in Key West, DoubleTree Resort by Hilton Grand Key - Key West is near the airport and near the beach. Ernest Hemingway Home and Museum and Fort Zachary Taylor Historic State Park are notable landmarks, and the area's natural beauty can be seen at Smathers Beach and Higgs Beach. Nancy Forrester's Secret Garden and Mel Fisher Maritime Museum are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Fort East Martello Museum and Gallery - 2 min drive
  • Key West Art and Historical Society - 2 min drive
  • Smathers Beach - 3 min drive
  • Key West Golf Club - 4 min drive
  • Robbie's - 6 min drive

Getting around

  • Key West Intl. Airport (EYW) - 2 min drive

Restaurants

  • Palm Haven — 1 min walk
  • La Trattoria Oceanside — 16 min walk
  • Tavern N Town — 17 min walk
  • Jimmy's Ocean Blue Tiki Bar — 19 min walk
  • Roostica Pizzeria — 3 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star hotel near Smathers Beach
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 216 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include room service, premium bedding, and down comforters.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 15.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation
Dogs and cats welcome
2 per room (up to 50 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach towels
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • Self parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Pet fee: USD 75.00 per accommodation
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 444 out of 998 reviews
5 - Excellent 44%
Rating 4 - Good. 302 out of 998 reviews
4 - Good 30%
Rating 3 - Okay. 133 out of 998 reviews
3 - Okay 13%
Rating 2 - Poor. 76 out of 998 reviews
2 - Poor 8%
Rating 1 - Terrible. 43 out of 998 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Traveled with group
The staff was very friendly. The air conditioning did not work 75 percent of the time . The phone never worked. The faucet in the sink needed to be replaced. The drain in the tub, we had to pry it open before we could use it.We stayed from Tuesday to Saturday and the room was never cleaned so therefor we did not leave a tip for maid service.
Stayed 4 nights in Oct 2021

2/5 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Staff & service, property conditions & facilities
The shuttle to Duval street is great and convenient. The pool and Tiki hut bar is cool. Rooms were OK, but bathrooms were outdated and need remodeling, however were useable. Over all stay was pleasant, but not to Hilton standards. Felt more like a re-badged 90's Holiday Inn. But hey, Key West is great, spent very little time in room. Mostly around pool and Duval street.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the location and the easiness of getting to downtown.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When I first booked this hotel, I was a little concerned because there were some negative reviews. This place is great for the money! It’s clean, staff was very friendly, rooms were comfortable, breakfast was great, and the pool area is awesome. The shuttle bus saved us a fortune! Will definitely return.
Stayed 4 nights in Oct 2021