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DoubleTree Resort by Hilton Grand Key - Key West

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Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Room, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV, pay movies

Overview of DoubleTree Resort by Hilton Grand Key - Key West

DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
3990 S Roosevelt Blvd, Key West, FL, 33040

Explore the area

  • Popular LocationFort East Martello Museum and Gallery2 min drive
  • AirportKey West, FL (EYW-Key West Intl.)2 min drive
  • Popular LocationKey West Tropical Forest and Botanical Garden3 min drive
  • Popular LocationRobbie's6 min drive

Room options

About this area

Key West

Located in Key West, DoubleTree Resort by Hilton Grand Key - Key West is near the airport and near the beach. Fort East Martello Museum and Gallery and Key West Art and Historical Society are cultural highlights, and some of the area's landmarks include Saint Mary Star of the Sea and Key West Burlesque Theater. Key West Tropical Forest and Botanical Garden and Flagler Station Oversea Railway Historeum are also worth visiting. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Fort East Martello Museum and Gallery - 2 min drive
  • Key West Tropical Forest and Botanical Garden - 3 min drive
  • Smathers Beach - 3 min drive
  • Robbie's - 6 min drive
  • Key West Golf Club - 11 min drive

Getting around

  • Key West Intl. Airport (EYW) - 2 min drive

Restaurants

  • Jimmy's Ocean Blue Tiki Bar - 19 min walk
  • The Blind Pig - 19 min walk
  • Dolphin Deli - 3 min drive
  • Roostica Pizzeria - 3 min drive
  • Kennedy Cafe - 4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star hotel by the ocean
At DoubleTree Resort by Hilton Grand Key - Key West, you can look forward to a poolside bar, dry cleaning/laundry services, and a bar. The onsite American cuisine restaurant, Palm Haven, features pool views and al fresco dining. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks include:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), an area shuttle, and an electric car charging station
  • Express check-out, meeting rooms, and free newspapers
  • A ballroom, an elevator, and a front desk safe
  • Guest reviews speak well of the bar, pool, and helpful staff
Room features
All 216 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 15.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach towels
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Self parking
  • Parking
  • Laundry facilities
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Pet fee: USD 75.00 per accommodation
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

Does DoubleTree Resort by Hilton Grand Key - Key West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–7:00 PM.

How much does it cost to stay at DoubleTree Resort by Hilton Grand Key - Key West?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Grand Key - Key West on Dec 1, 2022 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Grand Key - Key West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation. Service animals are exempt from fees.

How much is parking at DoubleTree Resort by Hilton Grand Key - Key West?

Limited spots are available.

What time is check-in at DoubleTree Resort by Hilton Grand Key - Key West?

Check-in is from 4:00 PM - midnight.

What time is check-out at DoubleTree Resort by Hilton Grand Key - Key West?

Check-out is at 11 AM.

Where is DoubleTree Resort by Hilton Grand Key - Key West located?

Situated near the airport, this hotel is within 1 mi (2 km) of Fort East Martello Museum and Gallery and Key West Art and Historical Society. Key West Tropical Forest and Botanical Garden and Smathers Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at DoubleTree Resort by Hilton Grand Key - Key West and receive a full refund?

Yes, DoubleTree Resort by Hilton Grand Key - Key West offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree Resort by Hilton Grand Key - Key West cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 428 out of 1000 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 281 out of 1000 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 138 out of 1000 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 88 out of 1000 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 65 out of 1000 reviews" "
" "2 - Terrible 7%

8.1/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Elizabeth
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast! They allowed us to check in early, and late check out.

10/10 Excellent

YANITZA, miami
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff in the front desk was friendly.
Stayed 2 nights in Nov 2022

4/10 Poor

Michael
Traveled with family
Very average room with little hot water. Very over priced for what you get and then they have a resort fee of $33USD per day on top. Not impressed

10/10 Excellent

Ofelia, MIAMI
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2022

6/10 Okay

Tracy
Traveled with partner
Liked: Cleanliness, staff & service
It is difficult to give this hotel a fair review as Hurricane Ian had just hit (Key West was not hit terribly hard) and they were in the middle of pool renovations. However I feel the hotel could have handled the situation differently. Instead of giving us a steep discount on our stay, they only waived the "resort fee" which covers the pool and shuttle. Overall it's a fine hotel, but location is less than desirable as you have to rely on an hourly (but free) shuttle to get to the main part of the island.
Stayed 5 nights in Oct 2022

6/10 Okay

Nick
Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Heeralall
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. No one follow hotel rules. Electronic key stopped working took a while to change battery. AC smells bad (damped) asked front desk for dehumidifier. Engineer came and sprayed the filter with air freshener and made a sarcastic remark upon leaving and he was training someone!
Stayed 3 nights in Sep 2022

8/10 Good

Geoffrey, Charlestown
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is better in Key West, but I have to say unless you are outside this place just didn't feel like Key West, it felt more like any other DoubleTree just off I-95. The staff didn't have the same friendly feel as smaller places in the older part of the island. It wasn't terrible, in fact it was well maintained, it has lots of staff available to answer questions and help guests - but it just felt like it would appeal to a different type of traveler than me.
Stayed 1 night in Aug 2022

8/10 Good

Christine
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I have no complaints about the property, pool, room, or staff. Everything was clean and appeared to be well maintained. Staff was very friendly across the board. The food and drinks were very good. There was a billing issue when we checked out but the manager on duty helped to rectify the matter and I was happy. Would absolutely recommend this hotel to anyone. I will say this though…be careful of with your food down at the pool because the iguanas are little jerks!! They will jump on the furniture to take what they want! Hahaha!
Stayed 4 nights in Aug 2022

4/10 Poor

David
Traveled with partner