8/10 Good
Susan O., Ottawa, Canada
Feb 25, 2024
Liked: Cleanliness, communication, location, listing accuracy
31 Palm Key West
The home is in a good location, 20 - 30 minutes drive to downtown Key West depending on traffic. It is tastefully and carefully decorated with the Key West theme and very clean with adequate linens. The kitchen was well stocked, the refrigerator was great with a great ice maker and filtered water which was very appreciated. Some additional tableware would be good. The owner was pleasant to work with. There were several maintenance issues that Roland tried to resolve quickly. Some of the amenities as advertised were unavailable. The pool table is gone, the spa was not working properly and not maintained, some of the outdoor furniture could be updated and one of the kayaks is taped together with duct tape. We had up to six adults staying in the house. While there are comfortable beds for everyone the lower day beds do not rise and were an issue for older adults. They would work fine for children. It should be noted that the smallest bedroom door can't be opened properly if the lower bed is out. Despite some frustration with maintenance issues, we had a fantastic holiday and found the property very good value.
Susan O.
Stayed 28 nights in Jan 2024