We stayed there last year very pleased, so we planed another stay last week. First night did not have ocean view so had to stay street side. so the next 3 nights we were to have a different room ocean side. On Friday morning I went down at 8 and spoke with a tall black female to advise we had to change rooms and were ready when she had a room ready . She said about 12-3, we waited with packed luggage, checking with her several times, had to cart luggage back to car at noon , as we see housekeeping cleaning numerous rooms for hours. She never told housekeeping we were waiting, I went up again at 3, and she forgot to call me saying of yes it is ready. Wasted a hole day of our vacation. Very anagram, did not have to be like this. We stay at Hampton for at least 20 years and feel I should be compensate a one day comp refunded or a one night voucher. I never ask but this with Travis would not have happened. 😡