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Hotel Indigo Krakow - Old Town, an IHG Hotel

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Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Krakow - Old Town, an IHG Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel

4.0 star property

9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Filipa 18, Kraków, 31-150

Explore the area

  • Popular LocationSt. Mary's Basilica10 min walk
  • Popular LocationMain Market Square10 min walk
  • Popular LocationHoly Trinity Church15 min walk
  • AirportKraków (KRK-John Paul II - Balice)34 min drive

Room options

About this area

Kraków

Hotel Indigo Krakow - Old Town, an IHG Hotel is located in Kraków City Centre, a neighborhood in Kraków, and is near a train station. Nowa Huta Meadows and Swoszowice Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Stary Kleparz and Florianska Street. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Cracovia Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Kraków travel guideOpens in a new window
Map

What's nearby

  • Kraków Barbican - 4 min walk
  • Florian's Gate - 5 min walk
  • St. Mary's Basilica - 10 min walk
  • Main Market Square - 10 min walk
  • Holy Trinity Church - 15 min walk

Getting around

  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 32 min drive

Restaurants

  • Jarema - 2 min walk
  • Jadłodajnia u Kolejarzy - 3 min walk
  • Miąższ - 3 min walk
  • Oriental Spoon - 3 min walk
  • Pies Pianista - 3 min walk

About this property

Hotel Indigo Krakow - Old Town, an IHG Hotel

4-star hotel located in Kraków City Centre
You can look forward to golfing on site, a roundtrip airport shuttle, and a rooftop terrace at Hotel Indigo Krakow - Old Town, an IHG Hotel. For some rest and relaxation, visit the sauna. The onsite restaurant, Filipa 18, features Polish cuisine. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), tennis courts, and concierge services
  • An elevator, a front desk safe, and a computer station
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 56 individually decorated rooms boast comforts such as premium bedding and heated floors, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Heated floors, electric kettles, and daily housekeeping

Languages

English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking within 66 feet (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Golf
  • Library
  • Sauna
  • Tennis

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

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Hotel
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Pet friendly
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Air conditioned
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PLN 70 per person (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town, An Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel
Hotel Indigo Krakow - Old Town, an IHG Hotel Kraków
Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Kraków

Frequently asked questions

Is Hotel Indigo Krakow - Old Town, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Krakow - Old Town, an IHG Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Krakow - Old Town, an IHG Hotel on Feb 5, 2023 start from $83.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Krakow - Old Town, an IHG Hotel?

Limited spots are available.

What time is check-in at Hotel Indigo Krakow - Old Town, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Indigo Krakow - Old Town, an IHG Hotel?

Check-out is at noon.

Does Hotel Indigo Krakow - Old Town, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Hotel Indigo Krakow - Old Town, an IHG Hotel located?

Located in Kraków City Centre, this hotel is 0.1 mi (0.1 km) from Royal Road and 0.5 mi (0.9 km) from Main Market Square. Stary Kleparz and Planty Park are also within 5 minutes. Kraków Główny Station is 12 minutes by foot.

Can I cancel my reservation for free at Hotel Indigo Krakow - Old Town, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Krakow - Old Town, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Krakow - Old Town, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Hotel Indigo Krakow - Old Town, an IHG Hotel Reviews

Hotel Indigo Krakow - Old Town, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 170 out of 215 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 41 out of 215 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 3 out of 215 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 1 out of 215 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 215 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful eye pleasing boutique hotel. Staff were extremely helpful and courteous. Everywhere was well maintained and clean. The bar area although small was perfect for relaxing and enjoying fine wine. Would definitely return.

10/10 Excellent

Bogna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel, great location, would highly reccommend
Stayed 1 night in Oct 2022

10/10 Excellent

CLAUDIO

Stayed 3 nights in Oct 2022

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fabulous modern quirky hotel, spotless, comfortable with great staff. Would happily return.
Stayed 4 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Nothing but good things to say. Breakfast was great with lots of options and good food. Staff was friendly and helpful. Property and room was spotless. The rooms were not huge but comfortable and beautifully decorated. 5 minute walk from main square and right across the street from a large farmers market. We cannot recommend this property enough.
Stayed 3 nights in Aug 2022

10/10 Excellent

Simon

Stayed 1 night in Aug 2022

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, go there.
Stayed 1 night in Jun 2022

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with neat bar and well appointed. The staff are great and took care of me when my bags arrived late from the airport in the middle of the night. I would definitely stay there again if returning to Krakow. Wonderful ambience. Close to everything. A winner.
Stayed 1 night in May 2022

10/10 Excellent

Amauris

Stayed 2 nights in Apr 2022