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Hotel Stary

5.0 star property
Luxury spa hotel, a quick walk to Main Market Square

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Stary

Terrace/patio
Exterior
Couples treatment rooms, sauna, Turkish bath, body treatments
2 restaurants, breakfast, lunch, dinner served; international cuisine
Luxury Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Popular LocationMain Market Square1 min walk
  • Popular LocationRoyal Road3 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)25 min drive
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About the neighborhood

Kraków

Hotel Stary is located in Kraków Old Town, a neighborhood in Kraków, and is near a train station. Cloth Hall and Town Hall Tower are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Wawel Castle and Wawel Cathedral are two other places to visit that come recommended. Spend some time exploring the area's activities, including Segway tours and golfing.
Visit our Kraków travel guideOpens in a new window

What's nearby

  • Main Market Square - 1 min walk
  • Cloth Hall - 3 min walk
  • Royal Road - 3 min walk
  • St. Mary's Basilica - 3 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk

About this property

Hotel Stary

Luxury historic hotel near Main Market Square
Located close to Town Hall Tower and Cloth Hall, Hotel Stary provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, reflexology, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • 2 indoor pools
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), tour/ticket assistance, and multilingual staff
  • Newspapers in the lobby, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 78 individually decorated rooms have thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • LED TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

Does Hotel Stary have a pool?

Yes, this property has 2 Indoor pools. Pool access starts at 6:00 AM.

How much does it cost to stay at Hotel Stary?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Stary on Jul 29, 2024 start from $164.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Stary pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of PLN 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Stary?

Valet parking is available for PLN 150 per day.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Stary?

Check-out is at noon.

Does Hotel Stary provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per person applies.

Where is Hotel Stary located?

This family-friendly Kraków hotel is located in the historical district, steps from Main Market Square, Town Hall Tower, and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 21 minutes by foot.

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 638 reviews" "
Rating 8 - Good. 127 out of 638 reviews" "
Rating 6 - Okay. 29 out of 638 reviews" "
Rating 4 - Poor. 17 out of 638 reviews" "
Rating 2 - Terrible. 4 out of 638 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm. The team is very professional and attentive. My favorite hotel to stay in Cracow.
Stayed 1 night in Jul 2024

6/10 Okay

Xiaoying

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
In general the hotel did not meet my expectations as a 5 star hotel, especially the staff was not very welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Property conditions & facilities
Beautiful property. Great location, lovely rooms, able and obliging front desk. My one complaint is the rooftop bar: the service is sullen and incompetent (orders botched, indifferent wait staff). Going up there is like migrating from a fine hotel to a third-rate one.
Stayed 1 night in Jul 2024

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good points: . Friendly welcome . Very clean . Great location . Pool . Roof top view . Aesthetically pleasing Bad points . Room too dark . No tea / coffee making facilities in standard room (despite being a 5 star hotel) . Loud music until 2am on Saturday night. Private function in bar. Music so loud impossible to sleep. Ruined last night
Stayed 3 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building , well renovated. Staff excellent. Meal was first class
Stayed 4 nights in May 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel and enjoyed it. Facilities are good and really well located for the main square. On the downside… no tea/coffee in rooms (though can get room service) and the breakfast at around £35 is extortionate - though readily available for a lot less on the square.
Stayed 3 nights in May 2024

6/10 Okay

BRIDGET JANE

Traveled with partner, Traveled with family
Liked: Cleanliness
Not bar
Stayed 3 nights in May 2024

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. I wish it had a lobby though for us to sit. Be aware rooms are very dark (not a lot of lighting or natural light) I know that's the whole aesthetic but it did make it difficult to put on make up or just see clearly in the room. Everything else was perfect. Good AC, big spacious room, comfy bed.
Stayed 3 nights in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel just don’t stay in suite A118
Gorgeous hotel right in the centre and near all the best parts of Krakow. The only reason it didn’t score 5 stars was the noise and the curtains in our suite. We were in room A118 which is a gorgeous suite at the front of the property. We are aware that a city break isn’t relaxing but the noise from outside was constant. Bin men at 5am on 3 of the 4 days and lots of local revellers in the early hours of the morning. Not the hotels fault but do consider if you are offered room A118. Also, the curtains (although very fashionable) were made of hessian and doesn’t block any light. They don’t even fit the window. This also woke us up very early in the morning. Apart from these 2 points we had a lovely stay here. Just avoid room A118
Stayed 4 nights in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay in Krackow
Very central, staff friendly. G&T’s lovely. Gym and pool spotless. Would recommend to anyone staying in Krackow
Stayed 4 nights in Apr 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Stunning hotel and great service. Sauna/spa facilities were lovely. Perfect walkable area with everything around you and surprisingly quiet in the room given the bustling location. One of my favorite hotels stays, will likely be back. We ended up deciding to park on the street and had to walk about 5-10 minutes due to needing to park outside old town square but had no issues.
Stayed 3 nights in Apr 2024

10/10 Excellent

Njål, Bristol

Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Property conditions & facilities
One of the loveliest hotels I’ve ever stayed at. The staff were exceptionally helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Beautiful hotel but no sleep
We were so excited to stay here after researching the place but found it did not live up to expectations. Our main reason for booking this hotel was a quiet and relaxing break. To start with the positives the hotel was extremely central and the interior design and rooms beautiful. Our room was spotless and cleaned and restocked daily. Hotel staff were friendly and happy to help with supplying extra pillow. The spa was lovely to be able to use and well equipped with robes and towels. Our main criticism was the noise experienced during the stay. On our first night despite our room being an enclosed courtyard the doors and windows overlooking this provided no sound insulation and so we were woken by the people opposite (on the other side of the courtyard) several times. We mentioned this but were reassured that those rooms were empty the following day. On our third night we were woken at 8am with drilling and thudding which went on all morning we were told this would be the case for at least another day as they were working on the sky bar above. At this point we asked if we could refund our final two nights stay but told we would only have the option of losing our money and checking out as we booked through hotels.com. we were moved to a room which was quiter though still had thudding above and on our last night we found it was a partition door that separated us from noisy guests next door. Overall the lack of sleep and having to change rooms really spoiled the holiday.
Stayed 5 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Dark but very big. Beautiful bathroom. Spa facilities excellent. Classy hotel
Stayed 1 night in Mar 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kettle or coffee machine in room. Spa excellent. Poor bar atmosphere
Stayed 2 nights in Mar 2024

10/10 Excellent

sarah

Traveled with family
Liked: Property conditions & facilities
A top class 5star hotel right in the centre of the old town. The hotel had everything you’d expect of a luxurious facility. Of special note is the hotels spa. Stunning in the old basement of the building. First class.
Stayed 7 nights in Feb 2024

10/10 Excellent

Emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in a wonderful location. Staff friendly and helpful
Stayed 7 nights in Feb 2024

10/10 Excellent

Jen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marzena

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Monika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the customer service was great! Location was perfect! I would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023