Hotel H15 Luxury Palace

5.0 star property
Luxury Kraków hotel in Kraków Old Town, walk to Main Market Square
VIP Access

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Hotel H15 Luxury Palace

Photo gallery for Hotel H15 Luxury Palace

Lobby
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Courtyard
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Food and drink

Overview of Hotel H15 Luxury Palace

9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Sw Jana 15, Kraków, 31-017

Explore the area

  • Popular LocationRoyal Road3 min walk
  • Popular LocationMain Market Square3 min walk
  • Popular LocationWawel Castle17 min walk
  • AirportKraków (KRK-John Paul II - Balice)26 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Superior

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Super Deluxe

  • 506 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Luxury Suite

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

About this area

Kraków

Hotel H15 Luxury Palace is located in Kraków Old Town, a neighborhood in Kraków, and is near a train station and near the boardwalk. Royal Road and Czartoryski Museum are local landmarks, and travelers looking to shop may want to visit Main Market Square and Florianska Street. Looking to enjoy an event or a game while in town? See what's happening at Kraków Shooting Range or Marshal Jozef Pilsudski Stadium. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

What's nearby

  • Florianska Street - 1 min walk
  • Royal Road - 3 min walk
  • Main Market Square - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 17 min walk

Getting around

  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • Farina - 1 min walk
  • Bianca Pasta & Wine - 5 min walk
  • Pizzatopia - 7 min walk
  • La Petite France - 3 min walk
  • Morskie Oko. Restauracja - 4 min walk

About this property

Hotel H15 Luxury Palace

5-star luxury hotel located in Kraków Old Town
Near Main Market Square, Hotel H15 Luxury Palace provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a body treatment, a massage, and aromatherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • An indoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Meeting rooms, bicycle tour information, and multilingual staff
  • Bicycle parking, concierge services, and luggage storage
  • Guest reviews give top marks for the first-rate property condition
Room features
All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with heated floors and rainfall showers
  • 49-inch Smart TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, Italian, Polish, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 120 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PLN 130 for adults and PLN 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

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