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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Mercure Krakow Stare Miasto (Old Town)

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Featured Image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Mercure Krakow Stare Miasto (Old Town)

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGaleria Krakowska2 min walk
    Popular LocationKrakow Barbican5 min walk
    Popular LocationFlorian's Gate6 min walk
    AirportKrakow (KRK-John Paul II - Balice)31 min drive

Choose dates to view prices

  • Premium Room, 1 Twin Bed (Privilege)

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Classic Twin Room, 1 Twin Bed

    4.9/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Classic Room

    4.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 4
    • 1 Double Sofa Bed
    More details
  • Classic Double Room, Multiple Beds

    4.9/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed and 1 Twin Bed
    More details

About this area

Krakow

Located in Krakow, Mercure Krakow Stare Miasto (Old Town) is in the city center and near a train station. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Krakow Barbican and St. Mary's Basilica. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków, or consider a night out at Cellar Under the Rams.
Popular Location

What's nearby

  • Galeria Krakowska - 2 min walk
  • Krakow Barbican - 5 min walk
  • Florian's Gate - 6 min walk
  • St. Barbara's Church - 10 min walk
  • St. Mary's Basilica - 11 min walk

Getting around

  • Krakow Glowny Station - 9 min walk
  • AirportJohn Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • Jarema — 3 min walk
  • Miąższ — 4 min walk
  • Glonojad — 4 min walk
  • Chimney Cake Bakery — 5 min walk
  • Pies Pianista — 5 min walk
View in a map

About this property

Mercure Krakow Stare Miasto (Old Town)

4-star Krakow hotel in City Centre, walk to Krakow Barbican
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. All 198 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find LCD TVs, minibars, and coffee makers.
Mercure Krakow Stare Miasto (Old Town) offers 198 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 100 per day)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: PLN 50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Winery release events

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (3229 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 40 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 50 per person (approximately)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 40 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Krakow
Mercure Krakow Stare Miasto (Old Town) Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Mercure Krakow Stare Miasto (Old Town) and receive a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Krakow Stare Miasto (Old Town) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?
As of Feb 27, 2021, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on Feb 28, 2021 start from $44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Krakow Stare Miasto (Old Town) pet-friendly?
Yes, pets are allowed at this property. There's a fee of PLN 40 per pet, per day.
How much is parking at Mercure Krakow Stare Miasto (Old Town)?
Self parking is available for PLN 100 per day.
What time is check-in at Mercure Krakow Stare Miasto (Old Town)?
Check-in is from 2 PM - 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Mercure Krakow Stare Miasto (Old Town)?
Check-out is at noon.
Does Mercure Krakow Stare Miasto (Old Town) provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mercure Krakow Stare Miasto (Old Town) located?
Located in City Centre, this hotel is within a 15-minute walk of Krakow Barbican, St. Mary's Basilica, and Cloth Hall. Main Market Square and Wawel Castle are also within 1 mi (2 km). Krakow Glowny Station is 9 minutes by foot.
4.8
Exceptional
Rating 5 - Excellent. 466 out of 580 reviews
5 - Excellent 80%
Rating 4 - Good. 103 out of 580 reviews
4 - Good 18%
Rating 3 - Okay. 11 out of 580 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 580 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 580 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. The staff are helpful and the location is perfect.
Stayed 3 nights in Oct 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It was very friendly and staff were helpful as my friend broke her ankle so we had to stay in the room as she couldnt walk unfortunately. The staff were very accommodating
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and amazing service, nice hotel overall, breakfast was very basic
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous good location
Stayed 2 nights in Feb 2020

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