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Sheraton Grand Krakow

Photo gallery for Sheraton Grand Krakow

Aerial view
Indoor pool
Indoor pool
Indoor pool
Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Grand Krakow

Sheraton Grand Krakow

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

Explore the area

  • Popular LocationWawel Castle9 min walk
  • Popular LocationHoly Trinity Church12 min walk
  • Popular LocationMain Market Square12 min walk
  • AirportKraków (KRK-John Paul II - Balice)22 min drive

Room options

About this area

Kraków

Located on a river, Sheraton Grand Krakow is in Kraków City Centre, a neighborhood in Kraków. Wawel Castle and St. Mary's Basilica are notable landmarks, and the area's natural beauty can be seen at Planty Park. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Cracovia Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Kraków travel guideOpens in a new window
Map

What's nearby

  • Smok Wawelski Statue - 5 min walk
  • Dragon's Den - 6 min walk
  • Wawel Castle - 9 min walk
  • Holy Trinity Church - 12 min walk
  • Main Market Square - 12 min walk

Getting around

  • Wieliczka Station - 13 min drive
  • John Paul II - Balice Airport (KRK) - 22 min drive

Restaurants

  • Streat Slow Food Kiosk - 3 min walk
  • Bar Flisak - 4 min walk
  • Łukasz Dębski Cafe Szafe - 4 min walk
  • U szwagra 24 - 2 min walk
  • Vidok Restaurant & Cafe - 2 min walk

About this property

Sheraton Grand Krakow

5-star luxury hotel located in Kraków City Centre
Located close to Smok Wawelski Statue and Wawel Castle, Sheraton Grand Krakow provides an airport pick-up service, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna, and indulge in a sports massage, a facial, or a body treatment. Be sure to enjoy a meal at Anima, the onsite theme restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and train station pick-up service
  • An electric car charging station, express check-out, and an elevator
  • A front-desk safe, a ballroom, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 232 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: PLN 115 for adults and PLN 57.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Anima
  • Roof Top Terrace
  • SomePlace Else Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 37 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 183.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PLN 115 for adults and PLN 57.50 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self parking fee: PLN 120 per night (in/out privileges)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 183.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Krakow?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on Apr 3, 2023 start from $140.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Krakow pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 37 lbs per pet. There's a fee of PLN 100 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Krakow?

Self parking is available for PLN 120 per night.

What time is check-in at Sheraton Grand Krakow?

Check-in is from 3:00 PM - midnight.

What time is check-out at Sheraton Grand Krakow?

Check-out is at noon.

Does Sheraton Grand Krakow provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PLN 160 per vehicle applies.

Where is Sheraton Grand Krakow located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of Smok Wawelski Statue, Planty Park, and Wawel Castle. Wawel Cathedral and Main Market Square are also within 15 minutes.

Sheraton Grand Krakow Reviews

Sheraton Grand Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 996 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 246 out of 996 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 57 out of 996 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 7 out of 996 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 996 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Friendly staff. The best breakfast options ever. Nice clean rooms . Beautiful surrounding. It's not my first time. Keep coming back:)
Stayed 4 nights in Mar 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My choice for stays in Krakow.
Stayed 1 night in Feb 2023

10/10 Excellent

Maciej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and an amazing breakfast
Stayed 1 night in Jan 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Hotel staff were amazing and helpful. Hotel location is right next to Wawel Castle, Old Town, and river.

10/10 Excellent

Ran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Terrence, Hounslow

Stayed 3 nights in Sep 2022

6/10 Okay

wojciech

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
This time 4*
Another stay at this property however this time disappointing. Room given changed to a different one as the blinds did not work properly, second room disappointing. Ordered room service which was difficult as there was no menu in the room when called FD was told it’s on the way but hour later called restaurant to ask about food no Polish no English just Russian / Ukrainian. Food good and hot when arrived
Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful visit
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

General hotel information

Highly Rated Amenities
Spacious Rooms & Indoor Pool
Star Rating
5
Nearest Airport
Kraków (KRK-John Paul II - Balice)
Address
Ul. Powisle 7, Kraków, Lesser Poland