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Reviews of The Cosmopolitan Of Las Vegas

5 out of 5
The Cosmopolitan Of Las Vegas
3708 Las Vegas Blvd S, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5748 out of 7860 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 1098 out of 7860 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 439 out of 7860 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 268 out of 7860 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 307 out of 7860 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you could want in an upscale and imaginative environment in the heart of the strip. Do you want table games for high rollers: check. Do you want a luxurious spa and several pools: check. Do you want to party all night (or all day) at an amazing club: check. Do you want to see a magical show that blends cabaret and acrobatics: check. Do you want stunning views of the strip: check. Do you want three different layers of delicious food: check. It's elegant, sexy, and fun -- quite the place.
Stayed 1 night in Mar 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice and great location to shows.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and they provided everything we needed very quickly
Stayed 3 nights in Mar 2023

10/10 Excellent

Cedrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality service from beginning to end
Stayed 3 nights in Mar 2023

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!! There were plenty of eating options and many other great attractions. Overall, chill vibe!!
Stayed 3 nights in Mar 2023

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Should start paying more attention to its impact on the environment. Also, food options closed too early.
Stayed 4 nights in Mar 2023

10/10 Excellent

mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No phone service
Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Blanca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing staff was friendly hotel was very clean with an amazing view.
Stayed 1 night in Mar 2023

8/10 Good

Connor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the food options were open later.
Stayed 5 nights in Mar 2023

4/10 Poor

Andreea

Liked: Cleanliness, amenities, property conditions & facilities
Never will stay here again. I had high hopes& nope! I’ll go back to the Wynn where I normally stay! I wanted to try the Cosmo & see if I could make it my new Vegas spot but, from waiting 2hrs to get a room, to having a room where the mini-bar was loud and cracking, where you didn’t get towels that were soft, instead they were rough on the skin. The balcony furniture was dirty, the hairdryer didn’t work, no daily cleaning of the room unless you requested it…I could go on but I wish I could get some of my $ back! I have brought my mom with me to make it a special getaway and I was not impressed and wished I had gone back to the Wynn!
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best location, gorgeous room, awesome view, and helpful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Julian Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is awesome.
Stayed 4 nights in Mar 2023

6/10 Okay

Anita

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was not cleaned one day nor was it vacuumed all week. We ran out of toilet paper because it was not restocked for us. We had 4 people in our room but were only given 3 bath towels. Saving grace was we were able to stay on an upper floor with with a nice view- not a view of the strip but still a nice view.
Stayed 5 nights in Mar 2023

10/10 Excellent

Hao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2023

10/10 Excellent

Aiyahni

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room but no coffee pot in the room and even on the 55th floor I was kept up all night by street noise
Stayed 2 nights in Mar 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cosmo made our special day easy and stress free. Great staff, beautiful spaces, and delicious restaurants.
Stayed 3 nights in Mar 2023

10/10 Excellent

JUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and the hotel is amazing.
Stayed 1 night in Mar 2023

2/10 Terrible

Adria

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We are shocked by both the Cosmpolitan and Expedia. When we checked in we couldn't get our keys to work, so we came to the counter for help and to express concern about the location of our room (across from an ice machine room already being over utilize an loud and the elevators). They said nothing they could do. We then spent an hour of a phone call with Expedia and going back and forth to the counter with no help. Finally the counter gives us a new room. We spent 3 nights with incredibly loud base music keeping us up until 3 am. The structure of this property is ridiculously loud. Every faucet had gunk. So gross. Expedia wouldn't help us book a new room at a hotel next door so they cost us $3,000 for a crap experience. More mad at Expedia than the Cosmo.

8/10 Good

Jazmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly but did not inform us of all our accommodations. For example how to properly use our hotel credit. Plus initial check in not accurate information was provided
Stayed 4 nights in Mar 2023

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. We needed 2 rooms and the clerk at the counter set it up so we were able to have adjoining rooms, which was very nice. The hotel was nice with lots of nice dining options. Would stay there again.
Stayed 3 nights in Mar 2023

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service
Check-in did not start off well. We had booked two connecting rooms and those staying in one room arrived at 2:00pm. The room was not ready. OK, fine, as official check-in time is 3:00pm. We waited an hour and received a message our room was ready. Those staying in the other room arrived at 3:30 and were told the room was not ready. So, we all waited around in the other room. An hour later, there was still no notification the room was ready, but there were no housekeeping carts left on the floor. So, we called. Only then were we told the room was ready. How long were we sitting around, wasting one of only two afternoons in Vegas, for nothing? The problem was compounded when we decided at that point -- about 4:30pm -- to head to the pool, and arrived there to find everyone packing up and leaving. The pool closes as 5:00pm! On a beautiful day! And, we had been sitting around in our rooms for no reason, waiting for a notification that our room was ready! Totally ridiculous. Upon check-in, we also found some half-eated Chinese food from the last guests in the mini-fridge. Glad we waited an hour for the room to be cleaned. Having said all that, the rooms are very spacious, compared to other Vegas hotels. Wifi, TV, AC, shower, etc. all work well. Hotel is fairly modern and has great food/restaurant options.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ronell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and in the heart of the strip. Easy access to the strip stores, walking distance. The Cosmo offers so many options you actually dont have to leave the hotel for anything! Coming back to this hotel is a must!
Stayed 2 nights in Mar 2023

10/10 Excellent

leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Cosmopolitan! We loved our room view, service and the restaurant options were delicious! ❤️
Stayed 2 nights in Mar 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Christie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Didn’t care for the resort fee but it is what it is. Also, we were upgraded to a balcony room with our Expedia points. Very professional and fun staff member at check in.
Stayed 3 nights in Mar 2023

10/10 Excellent

Marie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and new!
Stayed 4 nights in Mar 2023

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique experience unlike any other hotel/casino in the strip.
Stayed 2 nights in Mar 2023

4/10 Poor

Cindy, Richmond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Almost all of the "restaurants" are in a food court with very limited seating. No light in living room area of suite. Ice machine did not work for entire stay. Room service pizza returned twice because it was burned. Finally said forget it.
Stayed 3 nights in Mar 2023

4/10 Poor

Jay

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
THE PERSON AT CHECK IN WAS TERRIBLE I NEVER GOT AN UPGRADE OR 35 DOLLAR BEVERAGE CREDIT JUST A DISAPPOINTONG EXPERIENCE WILL PROBABLY NOT GO THERE AGAIN
Stayed 2 nights in Mar 2023

6/10 Okay

Joshua, Memphis

Liked: Cleanliness
This was my first time at The Cosmopolitan. I had a one bedroom terrace suite. I would say that the room is fairly well appointed, albeit dated in terms of finishes and amenities. It would be a decent space if it were 2010, but for 2023 it is antiquated and doesn’t meet the level of sophistication one might hope for when visiting Vegas. Further, the staff encountered were on par with the overall hotel, which was just mediocre. The room wasn’t cleaned until 3:30/4p on Saturday. The hotel has some bizarre texting thing to resolve issues that mimics some overly sexualized AI with hidden innuendos. Not really that cute when you just want an extra towel delivered or to call for your bags?
Stayed 2 nights in Mar 2023

10/10 Excellent

Rosalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and inviting. So much to do in the hotel and outside the hotel! Just awesome!
Stayed 2 nights in Mar 2023

6/10 Okay

Janice Doreen

Traveled with family
Disliked: Cleanliness
Cheap one ply toilet paper cheap tissue and the shower was clogged the seat at the end of the bed had hair all over it. We asked for maid service and extra wash rags there was 3 of us we asked for 3 wash and still only got 2. The web site said free breakfast but when I asked them about it they said we had booked through a third (party) and weren’t eligible for it. Highly disappointed… Janice Walls
Stayed 3 nights in Mar 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the balcony. Nice vibe Not enough food venues. Waits too long. The diner had 1hr 55 min wait this past Sat
Stayed 3 nights in Mar 2023

10/10 Excellent

Charlette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, great location, very clean, friendly staff. I would definitely stay here again!!
Stayed 4 nights in Mar 2023

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, amazing views, amazing staff! I am a local and brought my fiancé here for his birthday and this is our new favorite hotel. There was a slight hiccup and the staff handled it seamlessly which speaks volume. Will definitely return.

10/10 Excellent

Micheal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place. First class all around with great style, unique artful experience.
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved I!! However wish the casinos were smoke free. So offensive!!
Stayed 4 nights in Mar 2023

8/10 Good

Ngoc, Houston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros: amazing location and restaurants inside the hotel Cons: had a very negative experience with the belldesk. We need to store our luggages overnight for 1 night and we told the belldesk we would be checking in again the next day but he did not believe us even when we showed him the actual reservation. He acted like we would be going for 2 weeks and is trying to get our luggages stored for free. This was a super negative experience for an otherwise positive stay.
Stayed 1 night in Mar 2023

10/10 Excellent

alanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, nice staff, & great restaurants
Stayed 2 nights in Mar 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and amazing dinning options. I’ll be a return customer for sure.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay in Vegas 5 stars.
Stayed 4 nights in Mar 2023

10/10 Excellent

Monica, Waco

Stayed 2 nights in Mar 2023

10/10 Excellent

Ousama, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2023

4/10 Poor

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Disappointed with the actions taken by the front desk workers. We encountered a problem with our room concerning the bedding and never received a resolution from the management. We were given the runaround and put on hold several times for unreasonable time.
Stayed 3 nights in Feb 2023

10/10 Excellent

CLAUDIA

Stayed 1 night in Mar 2023

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Izabela

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023