“Great hotel, terrible staff. They have no respect for customers. I requested for a room change because the bathroom I of my initial room had thrash im it. I left the ro the next day for a medical procedure only to find that they have entered my room, packed everything without my permission to the old room. There was no explanation, no apologies, to date no email or phone from management. It shows me where the problem is. I canceled my stay and checked into a different one.”