小文洛克度假短租

“One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event. It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations……

“Very well maintained apartment with good fixtures and well sized rooms. Had everything we could have needed and also a nice gift on arrival which was well received and indicative of the efforts made to make sure our stay was comfortable. Owner also very approachable before we arrived answering questions and even offering to go over and above to help us out with a request over early parking on site. Would highly recommend.”

“Very friendly and helpful staff, thank you very much. The apartment was super clean and I was very comfortable. Thanks for having me. ”

“Awful area felt very unsafe Advertised as a two bedroom apartment Was one bed room and an awful sofa bed in the kitchen Tv was smashed Host unhelpful We stayless than 30 minutes amd had to book another hotel Seeking a full refund would not recommend ”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up……