“When checking in we asked about the hot-tub and hours. The clerk told us but failed to disclose that the hot-tub was not hot or working. Changing our clothes and making our way to the pool area to enjoy the hot-tub we were very much disappointment. We spoke to a quest in the pool who said they've been there 3 days and the hotel knows the hot-tub is cold. The clerk was not honest with us and we changed our clothes and wasted our time by trying to use this advertised amenity. Otherwise the……
“Very comfortable room but make sure it is not an “inside” room with a view of a wall. I had an 8-night stay and had to change rooms since my “view” was of a wall of the building. There are several such rooms because of the poor design of the building.”
“We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said……