Lock & Key Hotel

Photo gallery for Lock & Key Hotel

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Premium bedding, in-room safe, blackout drapes, cribs/infant beds
Premium bedding, in-room safe, blackout drapes, cribs/infant beds
In-room dining
Premium bedding, in-room safe, blackout drapes, cribs/infant beds

Overview of Lock & Key Hotel

VIP Access

Lock & Key Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
15-17 Duke Street, Liverpool, England, L1 5AP

Explore the area

  • Popular LocationLiverpool ONE6 min walk
  • Popular LocationBeatles Story10 min walk
  • Popular LocationAlbert Dock12 min walk
  • AirportManchester (MAN)40 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Liverpool

Lock & Key Hotel is located in Liverpool City Centre, a neighborhood in Liverpool, and is in a shopping district and near a train station. Cavern Club and Liverpool Empire Theatre are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE. Check out an event or a game at M&S Bank Arena, and consider making time for Knowsley Safari Park, a top attraction not to be missed.

What's nearby

  • Liverpool ONE - 6 min walk
  • Cavern Club - 8 min walk
  • Merseyside Maritime Museum - 9 min walk
  • Beatles Story - 10 min walk
  • Albert Dock - 12 min walk

Getting around

  • Liverpool Central Station - 6 min walk
  • Manchester Airport (MAN) - 40 min drive

About this property

Lock & Key Hotel

4-star Liverpool hotel in Liverpool City Centre, walk to Cavern Club
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services and a front-desk safe are onsite.
Lock & Key Hotel offers 14 accommodations with laptop-compatible safes and complimentary toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: GBP 10 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Electric kettle

More

  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 89 out of 128 reviews
5 - Excellent 70%
Rating 4 - Good. 30 out of 128 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 128 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 128 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 128 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities
Great breakfast, not the cheapest though. Good decor in room. Sadly room 11 was like an oven and no way of getting any fresh air in, even with the window open 24 hours a day. So sleep was terrible for 2 nights. WC/shower room, had no where to place my shower gel, shampoo, face wash etc. No toilet roll holder either. Had to use towel rail for that. Area got soaked when showering. Was very noisy also. Hotel recommended car parking was £30 for 2 days, so bear that in mind if you are driving. Luke was amazing and very helpful and welcoming as was the blonde lady. (Sorry forgot name)
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice little hotel
Stayed 1 night in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place to stay. Staff were really friendly, food and drink was amazing and rooms were really nice. Would stay here anytime I go to liverpool again
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a brilliant stay at Lock and Key in Liverpool, fantastic hotel, staff we’re all very helpful and friendly, and we loved the city
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Booked for last minute break. Hotel in great location for getting around liverpool. Nice little bar attached to hotel. Staff really friendly on arrival. Room was quite snug so would try and get bigger room next time. Bathroom floor got really wet when showering as think the shower glass is in wrong place but only minor issue… actual shower was superb
Stayed 1 night in Feb 2022