Excellent location! Amazing staff!
Posted Feb 16, 2017
I LOVED this hotel; and as I travel a lot, I can be really picky. It's a beautiful boutique hotel with tons of charm and character. The common areas and guest rooms are artistically decorated, and each is unique and distinctive. The linens are luxurious and the shower was heaven. The hotel is two blocks from Trafalgar Square in one direction and five blocks from Piccadilly Circus and the West End theaters in the other, with several nearby Underground stations. I was traveling with my 10 year old, and she loved the pool. I enjoyed the fact that I could have a drink and some amazing appetizers poolside. The staff was truly outstanding. They out of their way to find out what we wanted to do and ask how they could help. There were handwritten notes with gourmet sweets left in our room almost every night and the concierge managed to snag us a very last-minute dinner reservation at an amazing restaurant before we went to see a show. I really can't say enough positive things about this hotel!