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Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free WiFi, wheelchair access

Guest reviews

3.9/5 Good
1,048 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationKensington Palace11 min walk
Popular LocationRoyal Albert Hall19 min walk
Popular LocationNatural History Museum19 min walk
AirportLondon (LHR-Heathrow)29 min drive

Choose dates to view prices

  • Superior Room, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room, Non Smoking
  • Standard Room, Non Smoking

    3.7/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • 279 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Executive Room, 1 Double Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 257 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 160 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds, Non Smoking
  • Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking

About this area

London

Located in London's London City Centre neighborhood, Holiday Inn London - Kensington High St. is in the city center and near the airport. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Don't miss out on a visit to Sky Garden. Our guests love the hotel's quiet location.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Kensington Palace - 11 min walk
  • Olympia Conference and Exhibition Centre - 18 min walk
  • Royal Albert Hall - 19 min walk
  • Natural History Museum - 19 min walk
  • Harrods - 7 min drive

Getting around

  • High Street Kensington Station - 3 min walk
  • Kensington (Olympia) Station - 20 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • Boulevard Restaurant — 1 min walk
  • Starbucks — 1 min walk
  • The Muffin Man - 1 min walk
  • The Devonshire Arms - 4 min walk
  • The Hansom Cab - 6 min walk
Questions about this property?Find answers

About this property

Holiday Inn London - Kensington High St.

4-star London hotel in London City Centre, walk to Kensington High Street
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 706 rooms provide conveniences like electric kettles and free tea bags/instant coffee, plus free WiFi and flat-screen TVs with satellite channels. 24-hour room service, pillow menus, and hair dryers are among the other amenities available to guests.
Holiday Inn London - Kensington High St. offers 706 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 45 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.50 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • Hungarian
  • Italian
  • Lithuanian
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
London Kensington High St
Holiday Inn London - Kensington High St. Hotel
Holiday Inn London - Kensington High St. London
Holiday Inn London - Kensington High St. Hotel London

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn London - Kensington High St. and receive a full refund?
Yes, Holiday Inn London - Kensington High St. offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Kensington High St. cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn London - Kensington High St.?
Self parking is available for GBP 45 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Holiday Inn London - Kensington High St. located?
Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre, and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 3-minute walk and Earl's Court Station is 14 minutes.

Guest reviews

Overall score and ratings for Holiday Inn London - Kensington High St.

3.9
5 - Excellent
325
4 - Good
459
3 - Okay
157
2 - Mediocre
73
1 - Poor
34
4.2
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.0
Property condition

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

We were visiting London for the funeral of a family member and had stayed in the hotel before, because if it’s good location and comfort. When booking I called reception to book interconnecting room for myself and my husband and our children. I spent an hour being transferred to 3 different people in guest reservations and was assured an interconnecting room had been booked. On arriving at the hotel to check in, guess what...no interconnecting room. After a long check in we were given an executive suite with an interconnecting room. Breakfast was room service only and we were given a sheet to fill in and leave outside our room, or to order via room service line. We occupied 5 rooms and all ordered using these methods. The next morning none of the 5 rooms in our party received their breakfasts and when we each called up there was no record of it! We were furious and shocked how this can happen and not the stress we needed on the morning of our dear uncles funeral. We received our breakfast 45mins to 1 hour late and had croissants missing (apparently they weren’t ready!) Overall a disappointing and frustrating experience, highlighting failure in simple processses and services.

Stayed 1 night in Jul 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Perfect! As usual.

    Came to London to see Bryan Ferry at The Albert Hall. Booked into the Holiday Inn in Wrights Lane Kensington a couple of minutes from the Station. As it is a pleasent stroll to the venue with great local pubs and restuarants nearby. We stayed in a standard room, great value as always clean and tidy with a comfortable bed. Perfect! Wish that we had stayed for longer!

    Stayed 1 night in Mar 2020