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The Waldorf Hilton, London

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of The Waldorf Hilton, London

The Waldorf Hilton, London

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Aldwych, London, England, WC2B 4DD

Explore the area

  • Popular LocationLondon Eye15 min walk
  • Popular LocationPiccadilly Circus16 min walk
  • Popular LocationBig Ben19 min walk
  • AirportLondon (LCY-London City)33 min drive

Choose dates to view prices

About this area

London

The Waldorf Hilton, London is located in London City Centre, a neighborhood in London, and is in the city center and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Trafalgar Square. Don't miss out on a visit to London Eye. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
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Map

What's nearby

  • Covent Garden Market - 4 min walk
  • National Gallery - 10 min walk
  • London Eye - 15 min walk
  • Piccadilly Circus - 16 min walk
  • Big Ben - 19 min walk

Getting around

  • Temple Underground Station - 6 min walk
  • Charing Cross Station - 9 min walk
  • London City Airport (LCY) - 35 min drive

Restaurants

  • Byron — 2 min walk
  • Spring — 2 min walk
  • Cicchetti — 2 min walk
  • Cafe Rouge — 2 min walk
  • Boulevard Brasserie — 3 min walk

About this property

The Waldorf Hilton, London

Luxury London hotel in London City Centre, near Covent Garden Market
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 298 rooms provide conveniences like electric kettles and free tea bags/instant coffee, plus WiFi and flat-screen TVs with cable channels. Guests will also find wired Internet, room service, and premium bedding. Housekeeping is available on request.
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference space (9688 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 15 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 25 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 15 per 24-hour period (rates may vary)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 476 out of 971 reviews
5 - Excellent 49%
Rating 4 - Good. 321 out of 971 reviews
4 - Good 33%
Rating 3 - Okay. 111 out of 971 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 971 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 971 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Good location for theatres
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Lovely location and excellent service
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with group
Stayed 1 night in Sep 2021