“Lovely clean large room. Great tv with a superb picture. Plenty of tea / coffee and biscuits welcome tray. We were surprised how quiet our sleep was, the pub below was busy but no sound from it. The decoration of the whole venue is incredible with so much to look at. There is a lot of car spaces but the area is very busy so it’s a bit of a search to find one.”
“A great breakfast, the room we had was next door to the two water heaters, making the room very hot indeed other than that a good stay and staff were very attentive, will definitely go again but not in the same room, breakfast was excellent as was the evening meal parking is good also with no extra charges.”
“The rooms are fine and clean and the hotel is well placed in the centre of the town. The main problems are there is no member of staff on site at the hotel and they don't answer a phone when you call reception. Plus parking is very difficult. You have to sign in on a computer, which works fine but then as soon as you have a question, there is nobody to help - you have to work it out yourself - for instance where is the wifi code - it's nowhere to be found i the room, so you have to go back down……
“We really liked everything about the Ollerod. Two thirds of our breakfasts were provided by Julie, who was so nice. We enjoyed chatting with her about the local area. The food was good and set us up for our busy days. We met Kim in housekeeping one day when we stopped by midafternoon. Our room was always spotless and looked as if we had only just arrived. The staff at the front desk were helpful and accommodating. One gentleman even arranged to have housekeeping launder a few shirts for……