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Outdoor pool
Flat-screen TV, iPod dock
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.1 out of 5 Very Good
981 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationOrpheum Theatre2 min walk
Popular LocationSantee Alley5 min walk
Popular LocationLos Angeles Flower District11 min walk
AirportLos Angeles, CA (LAX-Los Angeles Intl.)26 min drive

Choose dates to view prices

  • Double Room

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsDouble Room
  • Medium King

    4.3/5 guest room rating

    Room amenities

    • 259 sq ft
    • Sleeps 2
    More detailsMedium King
  • Large

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLarge
  • Medium Queen

    5/5 guest room rating

    Room amenities

    • 259 sq ft
    • Sleeps 2
    More detailsMedium Queen
  • Loft

    4.2/5 guest room rating

    Room amenities

    • 703 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLoft
  • Accessible Medium

    5/5 guest room rating

    Room amenities

    • 259 sq ft
    • Sleeps 2
    More detailsAccessible Medium

About this area

Los Angeles

Located in Los Angeles's Historic Core neighborhood, Ace Hotel Downtown Los Angeles is in the city center. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Don't miss out on a visit to Universal Studios Hollywood.
Visit our Los Angeles travel guide
View in a map
Popular Location

What's nearby

  • Orpheum Theatre - 2 min walk
  • Santee Alley - 5 min walk
  • Los Angeles Flower District - 11 min walk
  • Staples Center - 13 min walk
  • U.S. Bank Tower - 16 min walk

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • Pershing Square Station - 12 min walk
  • AirportLos Angeles Intl. Airport (LAX) - 26 min drive

Restaurants

  • Best Girl - Open Oct 1 — 1 min walk
  • Upstairs at Ace Hotel — 1 min walk
  • The Stocking Frame — 3 min walk
  • Birdies Donuts and Chicken — 3 min walk
  • Verve Coffee — 4 min walk

About this property

Ace Hotel Downtown Los Angeles

4-star Los Angeles hotel in Historic Core, walk to Orpheum Theatre
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 182 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Premium bedding, electric kettles, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Ace Hotel Downtown Los Angeles offers 182 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 1-50 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

The following facilities or services will be unavailable from August 31 2020 to September 29 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Dogs only
Up to 25 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 9 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 34.71 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 1 and USD 50 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Up to 9 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel Downtown Los Angeles and receive a full refund?
Yes, Ace Hotel Downtown Los Angeles offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel Downtown Los Angeles cancellation policy on our site for more details about any exclusions or requirements.
Does Ace Hotel Downtown Los Angeles have a pool?
Yes, this property has an outdoor pool.
Is Ace Hotel Downtown Los Angeles pet-friendly?
Yes, Ace Hotel Downtown Los Angeles allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking at Ace Hotel Downtown Los Angeles?
Ace Hotel Downtown Los Angeles doesn't offer parking.
What time is check-in at Ace Hotel Downtown Los Angeles?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Ace Hotel Downtown Los Angeles?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Ace Hotel Downtown Los Angeles located?
Located in Historic Core, this boutique hotel is 2.3 mi (3.7 km) from University of Southern California and within 9 mi (15 km) of California State University-Los Angeles and Citadel Outlets. Hollywood Walk of Fame and Hollywood Bowl are also within 9 mi (15 km). Pershing Square Station is 12 minutes by foot and 7th Street - Metro Center Station is 13 minutes.
4.1
Very Good
5 - Excellent
450
4 - Good
318
3 - Okay
119
2 - Poor
60
1 - Terrible
34

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Business traveler, Traveled with partner
Sad face IconDisliked: Staff & service
Chose the Ace Hotel because I really liked the one in New Orleans but was very disappointed with the one in Los Angeles Downtown. The hotel overall looks old and the room felt like I was staying at a hostel. I don’t believe it was at full capacity so I’m sure the front desk could’ve given us a room that have a better view at least. Mine was looking down another building roof. And for my luck, the rooftop was closed for deep cleaning. I also didn’t like that we had to park away from the hotel in a self parking location. The front desk attendant did not even budge to helps us with a bell cart to unload our suitcases, he seemed busier talking to his colleagues. Will never stay here again.. too pricey for what it was. Would like a refund!
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The Ace is always great. It’s our go-to place downtown. Service is excellent. Rooms are comfy. Staff is friendly and cool and helpful. It’s all good.
Stayed 1 night in Oct 2020

2/5 Poor

Sad face IconDisliked: Amenities, property conditions & facilities
Rooftop was lovely, pool wasn’t large/cold enough. The Haas Bros murals were amazing—wish the staff weremore knowledgeable. Given all the COVID protections, a server actually physically touched my things, moved it and gave away our “area”
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should not be open with virus issue. I didn't see any other people staying at the hotel. For the hotel to be empty they gave us the worst room in the hotel over looking a rooftop and air Conditioning unit. We paid a extra $50 for a new room which in my opinion should have been free since we just spent 3 days at the palm springs ace and this hotel was dead. Restaurant, bar, pool, roof top all closed but they still had the nerve to charge a Resort fee of $28. Hotel staff had the personality of a newborn over their nap time.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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