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Hotel Indigo Los Angeles Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Indigo Los Angeles Downtown, an IHG Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
899 Francisco Street, Los Angeles, CA, 90015

Explore the area

  • Popular LocationCrypto.com Arena7 min walk
  • Popular LocationL.A. Live7 min walk
  • Popular LocationLos Angeles Convention Center8 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)31 min drive

Room options

About this area

Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel is located in Downtown Los Angeles, a neighborhood in Los Angeles, and is in the entertainment district and near a metro station. Kia Forum is a cultural highlight and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium.

What's nearby

  • Crypto.com Arena - 7 min walk
  • L.A. Live - 7 min walk
  • Los Angeles Convention Center - 8 min walk
  • Good Samaritan Hospital - 10 min walk
  • Walt Disney Concert Hall - 7 min drive

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • Original Pantry Cafe - 3 min walk
  • Yard House - 4 min walk
  • Starbucks - 4 min walk
  • Faith & Flower - 4 min walk
  • WP24 by Wolfgang Puck - 4 min walk

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5-star luxury hotel near Crypto.com Arena
Hotel Indigo Los Angeles Downtown, an IHG Hotel is located close to Los Angeles Convention Center, and provides a poolside bar, a terrace, and a garden. The onsite local cuisine restaurant, Metropole Bar + Kitchen, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • A seasonal outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and ATM/banking services
  • A TV in the lobby, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews speak well of the walkable location
Room features
All 350 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Metropole Bar + Kitchen
  • 18 Social

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3850 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Frequently asked questions

Does Hotel Indigo Los Angeles Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Los Angeles Downtown, an IHG Hotel on Dec 18, 2022 start from $183.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Los Angeles Downtown, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Valet parking is available for USD 49 per night.

What time is check-in at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Check-in is from 4:00 PM - 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from noon–4:00 PM for a fee.

What time is check-out at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Los Angeles Downtown, an IHG Hotel located?

Located in Downtown Los Angeles, this luxury hotel is within a 10-minute walk of Crypto.com Arena and Los Angeles Convention Center. University of Southern California and Dodger Stadium are also within 3 mi (5 km). 7th Street - Metro Center Station is 9 minutes by foot and Pico Station is 12 minutes.

Can I cancel my reservation for free at Hotel Indigo Los Angeles Downtown, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Los Angeles Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Los Angeles Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very Good

Rating 10 - Excellent. 581 out of 1039 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 206 out of 1039 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 126 out of 1039 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 62 out of 1039 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 64 out of 1039 reviews" "
" "2 - Terrible 6%

8.7/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

CHRISTINE, UPLAND
Traveled with family
Liked: Cleanliness
You don’t get what you paid for. Parking was valet only for 50$, no body wash and other toiletries. Slow service at the front desk. There was a construction noise at the other room around 4am, and we weren’t informed that there renovations or work getting done. Check-out at 11am, but housekeeping wanted to kick us out and clean 30mins before. Overall, nah!

8/10 Good

Jeremy, El Sobrante
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and will probably stay again. They have Tesla Superchargers on site in an beautifully designed underground garage. My one minor complaint was I asked for a microwave for my room and never received it after they said they would bring it up right away.
Stayed 1 night in Nov 2022

10/10 Excellent

Theodore, Atascadero
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. We were upgraded and had a small road bump in the process but the staff made every effort to correct and truly made out stay enjoyable. I'd stay again for sure and plan to next time I'm in LA.
Stayed 1 night in Nov 2022

10/10 Excellent

Glenn
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location for any event at Crypto.com arena. A 10 minute walk away. Our room had a spectacular view of downtown LA. The facility was very well maintained and classy. Check in and check out was flawless.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stephen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to go to Crypto arena for an event. 3 minute walk, safe area. Walkable to other shops/restaurants around the area, safe and lot's of people around. Staff very polite and nice, room and hotel super clean inside and out. Part of my group could not walk more then .5 mile, and had no problem getting to arena 3 times. Pay extra for room with view. I love downtown and the energy, and the view was incredible. Buy the breakfast if you can find a deal with reservations, it was great.
Stayed 4 nights in Nov 2022

10/10 Excellent

Blanca
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful and friendly.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ada
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff, great breakfast, clean!
Stayed 3 nights in Oct 2022