“The hotel was clean and the staff very helpful. Fabiana was really helpful and really helped with even getting me to the airport. I am a wheelchair user and found the room spacious and perfect . The only issue I had was the lack of Aircon. It got warm in the room and this was when the temperature outside was 25 degrees... If it was the peak of summer, I would have struggled. But other than that, the hotel was perfect. 5 min walk/wheel to the main Grotto and church. Ideal location.”
“Room was clean but too small. We have 1 paper cup each of us for the bathroom. No other paper cups nor glasses. Towels are very thin, size of towels okay. No place to put luggages. 4 pieces of hangers. The 4 star should be changed.”
“Great location, easy walk to the sanctuary. Great view from our room’s balcony, Pyrenees mountain at far, river right below, very relaxing. Staffs are nice. Clean lobby, room, and beds. Thank you for the great staying experience!”