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Hôtel Alexandra

Photo gallery for Hôtel Alexandra

Featured Image
Balcony
Terrace/Patio
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Hôtel Alexandra

Hôtel Alexandra

4 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
49 Rue Victor Hugo, Lyon, Rhone, 69002

Explore the area

  • Popular LocationBellecour Square10 min walk
  • Popular LocationPalais de Justice de Lyon17 min walk
  • Popular LocationGallo-Roman Museum (Musee de la Civilization Gallo-Romaine)18 min walk
  • AirportLyon (LYS-Saint-Exupery)35 min drive

Choose dates to view prices

About this area

Lyon

Located in Lyon's Lyon City Centre neighborhood, Hôtel Alexandra is in the city center and near a metro station. Museum of Fine Arts of Lyon and Confluence Museum are cultural highlights, and some of the area's notable landmarks include Basilica of Notre-Dame de Fourvière and Hôtel de Ville de Lyon. Quai Tilsit Vaporetto Stop and Quai de Bondy Vaporetto Stop are also worth visiting.

What's nearby

  • Bellecour Square - 10 min walk
  • Lyon Cathedral - 15 min walk
  • Palais de Justice de Lyon - 17 min walk
  • Gallo-Roman Museum (Musee de la Civilization Gallo-Romaine) - 18 min walk
  • Roman Theatres of Fourviere - 19 min walk

Getting around

  • Ampere-Victor Hugo Station - 1 min walk
  • Lyon Perrache Station - 7 min walk
  • Saint-Exupery Airport (LYS) - 35 min drive

Restaurants

  • Le Poêlon d’Or — 2 min walk
  • MadeInFish — 2 min walk
  • Café des Antiquaires — 2 min walk
  • L’Étoile d’Orient — 2 min walk
  • Pizzeria Napoli Chez Nicolo & Franco Morreale — 2 min walk

About this property

Hôtel Alexandra

4-star Lyon hotel in Lyon City Centre, near Bellecour Square
A bar/lounge, a coffee shop/café, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All rooms are soundproofed and offer free WiFi and free newspapers. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.
Hôtel Alexandra offers 34 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 15 for adults and EUR 12 for children
  • 1 coffee shop/café
  • 1 bar
  • Free daily reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must present the credit card used for reservation when they check in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 12 for children (approximately)
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 8 per pet, per night
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alexandra Hotel Lyon
Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Hotel
Hôtel Alexandra Hotel Lyon

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 140 out of 458 reviews
5 - Excellent 31%
Rating 4 - Good. 229 out of 458 reviews
4 - Good 50%
Rating 3 - Okay. 60 out of 458 reviews
3 - Okay 13%
Rating 2 - Poor. 23 out of 458 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 458 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice center and clean boutique hotel
Great location! On a main shopping street. Right across a metro station and 2 minutes walk from a main station. Very nice clean hotel with a very friendly stuff. Suitable for business and couples
Stayed 4 nights in Nov 2019

2/5 Poor

Disliked: Staff & service, amenities
Good location. I asked them not to clean my room and they did it anyway. They moved my papers around. I'm a writer and I had things organized. The shower head was turned (after cleaning) so it poured out on my head and the floor (the shower is very small). I told them ahead of time I must be gluten free and they had almost nothing gluten free and the gluten free food got mixed up with the normal food. They have no idea how to handle gluten free food as it must be clearly separated. i.e. they had the breads next to each other. They were reversed by the diners. When I said I was gluten free, they should have explained to me that they were unable to handle my needs. I would have gone elsewhere. The manager told me not to come into the dining room anymore for any reason. I was uncomfortable the entire time; they ruined my stay.
Stayed 6 nights in Oct 2019