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Breakfast and dinner served, American cuisine
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Lobby
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Guest reviews

6 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationEast Towne Mall5 min walk
Popular LocationAmerican Center5 min drive
Popular LocationOlbrich Botanical Gardens10 min drive
AirportMadison, WI (MSN-Dane County Regional)11 min drive

Choose dates to view prices

  • Studio Suite, 1 King Bed

    Room amenities

    • 467 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed
  • Studio Suite, 1 King Bed, Corner

    Room amenities

    • 635 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Corner
  • Studio, 1 King Bed, Accessible, Bathtub (Mobility)

    Room amenities

    • 467 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio, 1 King Bed, Accessible, Bathtub (Mobility)
  • Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 467 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Studio, 1 King Bed, Accessible (Hearing)

    Room amenities

    • 467 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed

    Room amenities

    • 351 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-In Shower, Mobility)
  • Room, 1 King Bed with Sofa bed

    Room amenities

    • 353 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed
  • Room, 1 King Bed with Sofa bed, Accessible (Hearing)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed, Accessible (Hearing)
  • Room, 2 Queen Beds

    Room amenities

    • 351 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

    Room amenities

    • 351 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub (Mobility)
  • Room, 2 Queen Beds, Accessible (Hearing)

    Room amenities

    • 351 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Hearing)

About this area

Madison

In the business district, DoubleTree by Hilton Madison East is in an area with good shopping. Check out an event or a game at Alliant Energy Center, and consider making time for Henry Vilas Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's quiet location.
Visit our Madison travel guide
View in a map
Popular Location

What's nearby

  • East Towne Mall - 5 min walk
  • American Center - 5 min drive
  • Olbrich Botanical Gardens - 10 min drive
  • Monona Terrace Community and Convention Center - 16 min drive
  • Capitol Square - 17 min drive

Getting around

  • AirportDane County Regional Airport (MSN) - 11 min drive

Restaurants

  • Tailwinds — 1 min walk
  • Cool Beans Coffee House & Cafe — 7 min walk
  • Texas Roadhouse — 15 min walk
  • Uno's Chicago Grill — 3 min drive
  • Pat O'Malley's Jet Room — 4 min drive

About this property

DoubleTree by Hilton Madison East

3.5-star hotel, walk to East Towne Mall
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 226 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95 for adults and USD 7.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference center (9563 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 27 2020 to December 21 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 for adults and USD 7.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Madison East and receive a full refund?
Yes, DoubleTree by Hilton Madison East offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Madison East cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Madison East have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.
Is DoubleTree by Hilton Madison East pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton Madison East?
Self parking is free at this property.
What time is check-in at DoubleTree by Hilton Madison East?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Madison East?
Check-out is at 11:00 AM.
Where is DoubleTree by Hilton Madison East located?
Situated near the airport, this hotel is within 1 mi (2 km) of East Towne Mall and American Center. Madison Area Technical College and Olbrich Botanical Gardens are also within 6 mi (10 km).
3.0
6 reviews
5 - Excellent
1
4 - Good
1
3 - Okay
2
2 - Poor
1
1 - Terrible
1

3.0/5

Cleanliness

3.8/5

Staff & service

0.0/5

Amenities

3.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, room comfort
Room was clean & very comfortable - 4 nice pillows on each bed was a plus! Beds were supposed to be doubles but were smaller than a full (couple, had to sleep separately). TV remote didn't work. From a 2nd floor window, we could see ledges in the lobby covered in plaster & construction dust. Front desk was frequently empty and had no call bell. Pool was COLD and hot tub was really hot - staff said the heaters were being worked on.
Stayed 2 nights in Dec 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Horrible Place to stay, Not maintained!
We arrived after 10:00PM after being on the road for several hours. They put us in a room without any heat and the windows leaked out side air. Mind you it was 15 degrees. We turned the heater up to 85 degrees and still woke up with frost on the beds. I am handicapped and found out the door right next to handicapped parking was broken. When I mentioned the broken door they said they were aware of it. When I mentioned the lack of heat I got a free breakfast. Most hotels provide breakfast so this was little consolation for freezing. I do not recommend this hotel!!! their choice to not do regular maintenance is wholly unacceptable!
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way service.
The service here was off the charts. We had forgot something in our room and they promptly went to our room and got us the information we needed. Amazing service. I have state here many a time and have never been disappointed
Stayed 1 night in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

3/5 Okay

Happy face iconLiked: Staff & service, room comfort
Stayed 1 night in Dec 2019

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