DoubleTree by Hilton Madison East

Photo gallery for DoubleTree by Hilton Madison East

Featured Image
Indoor pool
Indoor pool
55-inch flat-screen TV with cable channels, TV
In-room safe, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton Madison East

DoubleTree by Hilton Madison East

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4402 E Washington Ave, Madison, WI, 53704

Explore the area

  • AirportMadison, WI (MSN-Dane County Regional)10 min drive
  • Popular LocationHo-Chunk Gaming Madison12 min drive
  • Popular LocationAlliant Energy Center19 min drive
  • Popular LocationCamp Randall Stadium22 min drive

Choose dates to view prices

About this area

Madison

In the business district, DoubleTree by Hilton Madison East is in an area with good shopping. Check out an event or a game at Alliant Energy Center, and consider making time for Henry Vilas Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and skiing. Guests appreciate the hotel's quiet location.

What's nearby

  • East Towne Mall - 5 min walk
  • Madison Area Technical College - 6 min drive
  • Ho-Chunk Gaming Madison - 12 min drive
  • Alliant Energy Center - 19 min drive
  • Camp Randall Stadium - 22 min drive

Getting around

  • Dane County Regional Airport (MSN) - 10 min drive

Restaurants

  • Tailwinds — 1 min walk
  • Takumi Japanese Restaurant — 5 min walk
  • Culver's — 5 min walk
  • Doolittles Woodfire Grill — 5 min walk
  • Cool Beans Coffee House & Cafe — 7 min walk

About this property

DoubleTree by Hilton Madison East

4-star hotel near East Towne Mall
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 226 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes. Housekeeping is available on request.
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95 for adults and USD 7.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (9563 square feet of space)
  • Meeting rooms - 12

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 for adults and USD 7.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 59 out of 82 reviews
5 - Excellent 72%
Rating 4 - Good. 17 out of 82 reviews
4 - Good 21%
Rating 3 - Okay. 2 out of 82 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 82 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 82 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this hotel, everything is near the area. This hotel was so clean I just wish a microwave came in the room that’s the only thing that’s missing
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have picked a better place to stay for my first Ironman. It was quiet, clean, convenient, excellent menu in in-house restaurant, close to other dining options — all walkable, wonderful pool and fitness room, a nice neighborhood to run through behind hotel. The staff started to feel like family. Covid precautions were followed and it was a relaxed, comfortable and safe place to stay. Laundry on site helped with the extended stay and nature of my visit.
Stayed 5 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area on East Washington is a bit seedy but this hotel is a welcome addition there.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. The staff checking you in were very friendly. Bed was comfortable. Pillows were great. Best shower out of any hotel I’ve stayed in.
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2021