麦迪逊旅游套票 | 麦迪逊机票+酒店优惠低至 4 折

The key card I got when I checked in had a different address and phone number than the hotel. When I got to the room, there was no remote for the TV. So I had to go back to the front desk to ask for one. They promised they would bring it to the room, but they never did. Also, we were 2 people traveling, but there was only 1 set of towels in the room, when I asked for a second towel for my husband, the woman at the front desk told me that it is only 1 set of towels per room, even if there are more than 1 person staying !!! The airconditioning made so much noise that we had to turn it off to be able to sleep, But it was in Mississippi in June, so we ended up not being able to sleep because it was getting to hot. There are also trains passing by behind the hotel throughout the night.

We were driving through so all we needed was a comfy bed and a restaurant we could walk to- The Westin provided both. The on-site restaurant was FANTASTIC and our server Dre was very knowledgeable about the cuisine. Check in and out was smoothly handled by Anisha & Chris, who were both very friendly and helpful.

I understand that the hotel is a small hotel, and the staff is late, but the service was kind of all over the place. Certain employees were on their phones during important moments, and also the staff was very slow. In cleaning things I asked to get my room cleaned in the morning after I left for my event. I came back and it was still dirty.Overall, my experience is fine, but could have been better

We have stayed here twice and both times they post the security deposit for no reason. Everything was intact they tell us it will get refunded and it never does. so add $50 to whatever the price of the room was