- Liked: Staff & service
- Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala la comida y las Habitaciones vuelen a humedad y muy viejas las Habitaciones
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Good
996 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
All inclusive
Air Conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Av Camaron Sabalo S N, Mazatlan, SIN
Explore the area
Punta Camaron Beach16 min walk
El Cid Country Club Golf Course18 min walk
Sea Shell City Museum19 min walk
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)35 min drive
Choose dates to view prices
Pool View
Photos of Pool View
Pool View
3.8/5 guest room ratingMore detailsRoom amenities
- 398 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
398-sq-foot room, balcony with pool views
Layout - Separate sitting area
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Ocean View
Photos of Ocean View
Ocean View
4.6/5 guest room ratingMore detailsRoom amenities
- 492 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
492-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Ocean View Elite Golf Experience
Photos of Ocean View Elite Golf Experience
Ocean View Elite Golf Experience
More detailsRoom amenities
- 495 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
495-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Ocean View Elite
Photos of Ocean View Elite
Ocean View Elite
More detailsRoom amenities
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
Balcony with ocean views
Layout - Separate sitting area
Internet - WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
About this area
Mazatlan
Located on the beach, El Cid Castilla Beach Hotel is in Mazatlan's Zona Dorada neighborhood, an area with good airport proximity. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Consider Mazatlan Aquarium and Mazagua Aquatic Park. With snorkeling, parasailing, and sailing nearby, you'll find plenty of adventures in the water.
Visit our Mazatlan travel guideWhat's nearby
- Punta Camaron Beach - 16 min walk
- El Cid Country Club Golf Course - 18 min walk
- Sea Shell City Museum - 19 min walk
- Galerias Mazatlan - 7 min drive
- Plaza de Toros - 12 min drive
Getting around
- General Rafael Buelna Intl. Airport (MZT) - 36 min drive
Restaurants
- LA ALHAMBRA RESTAURANT — 1 min walk
- EL ALCAZAR — 1 min walk
About this property
All inclusive details
All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and local beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Kids' club
Supervised activities for children between 4 and 17 years old
Entertainment
Onsite entertainment and activities
Theme parties
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (MXN 200 per day)
- Available in some public areas: WiFi (MXN 200 per day)
Parking and transportation
- Self parking: MXN 50 per day
- Valet parking: MXN 50 per day
- Electric car charging station
- 24-hour drop-off airport shuttle (surcharge)
- Free area shuttle
Food and drink
- All buffet and à la carte meals, snacks, and local beverages included
- 4 restaurants and 1 coffee shop/café
- 2 bars/lounges and 1 swim-up bar
- Room service available
Things to do
- 27 holes of golf
- Boat tours
- Children's pool
- Fishing
- Fitness center
- Motorized watercraft
- Outdoor pool
- Playground
- Shopping
- Spa services
- Tennis
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Cribs/infant beds (surcharge)
- Free area shuttle
- Free children's club
- Free supervised childcare/activities
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
Business services
- Business center
- Meeting rooms
Outdoors
- Beachfront location
- Pool umbrellas
Accessibility
- In-room accessibility
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Ceiling fan
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub
- Free toiletries
- Hair dryer
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
Outdoor space
- Balcony
More
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 150.00 per night
Cribs (infant beds) are available for MXN 150.00 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: MXN 200 per day (rates may vary)
- Fee for wireless Internet in public areas: MXN 200 per day (rates may vary)
- Airport shuttle fee: MXN 320 per person (one-way)
- Self parking fee: MXN 50 per day
- Valet parking fee: MXN 50 per day
- Crib (infant bed) fee: MXN 150.00 per night
- Rollaway bed fee: MXN 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings
We should mention
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Hotel Resort Mazatlan
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.9
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was a little different due to Covid. The hotel had just reopened. The precautions they took were amazing. I was pleased with their organization and preparation to re-open with so many restrictions. The food in the all-inclusive plan was delicious. They have some nice dinner options. The rooms were clean and our ocean facing room was amazing. The staff was super friendly and ready to accommodate us always. My favorite was sitting on the beach. Our waiter checked on us every 10 minutes and brought our all-included drinks all day long. Can't wait to go again and enjoy the warm ocean waters.
Stayed 4 nights in Jul 2020
- Liked: Staff & service
- Disliked: Amenities
What we like about the El Cid is that it is in Golden Zone. The cleaning staff for our floor were excellent. We think the price for these rooms are way over priced. They charge you an additional $10.00 a day if you want wifi. With the room price they charge, wifi should be included.
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great (loved the crew at the bar outside of Mexican restaurant) and the food overall was good. We would probably get the elite package the next time. I could tell they worked hard keeping things clean and tidy. Great location!
Stayed 5 nights in Feb 2020