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El Cid Castilla Beach Hotel

3.5 star property
Beachfront resort with relaxing spa services

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for El Cid Castilla Beach Hotel

Exterior
Aerial view
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

7.6

Good

Popular amenities

  • Pool
  • All inclusive
    All inclusiveAll inclusive
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
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About the neighborhood

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪La Alhambra - ‬1 min walk
  • ‪Zasshi Japanese Bistro - ‬4 min walk
  • ‪Zen by Zasshi - ‬4 min walk

About this property

El Cid Castilla Beach Hotel

Family-friendly resort located in Zona Dorada
You can look forward to 27 holes of golf, a swim-up bar, and shopping on site at El Cid Castilla Beach Hotel. With a beachfront location, beachfront dining, and fishing, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like boat tours. Guests can also expect to find a coffee shop/cafe, a playground and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • A free area shuttle, tennis courts, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
  • A billiards/pool table, beach towels, and an elevator
Room features
All 500 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like safes and room service.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27 holes of golf
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: MXN 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at El Cid Castilla Beach Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on Aug 4, 2024 start from $258.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Cid Castilla Beach Hotel?

Self parking is available for MXN 70 per day.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at El Cid Castilla Beach Hotel?

Check-out is at 11:00 AM.

Does El Cid Castilla Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 320 per person applies.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid Castilla Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from Playa Brujas, and 1.5 mi (2.4 km) from The Mazatlan Malecón. Punta Camaron Beach and El Cid Country Club Golf Course are also within 1 mi (2 km).

El Cid Castilla Beach Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 186 out of 1003 reviews" "
Rating 4 - Poor. 94 out of 1003 reviews" "
Rating 2 - Terrible. 75 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance to a lot of amenities… AC was amazing in the rooms
Stayed 4 nights in Jul 2024

6/10 Okay

Nicole Denise

Business traveler, Traveled with family
For elite things were never really opened. Has to pay for refrigerator. And prices were wrong
Stayed 9 nights in Jul 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Mercy, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the customer service is not that good, they take their time serving you. Second, we pay for all inclusive, our room did not have a refrigerator, they gave us no water, if we wanted it with an extra charge, I think 50.00 pesos, ridiculous price for a water. Every day the food was the same, there was no variety. In some parts of the hotel it was dirty, our rooms took a while to clean. Not satisfied with the service
Stayed 6 nights in Jul 2024

4/10 Poor

George

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
For the price that we paid, I would have expected a resort better kept. Some of the furniture looked old and outdated with scratched and scrapes. Some of the bedding was stained.
Stayed 7 nights in Jul 2024

8/10 Good

Carolyn Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how family friendly El Cid is and the amenities for families. We opted for Club Elite and having the assistance of staff with anything made our first trip to Mexico that much easier. We also had access to all restaurants at all El Cid resorts which was great because we enjoyed the Japanese place the best of what we tried. The biggest disappointment was the food - but we love good food and have high expectations. I wouldn’t let that outweigh the other amenities.
Stayed 5 nights in Apr 2024

10/10 Excellent

anel

Stayed 2 nights in Jun 2024

4/10 Poor

Enrique

The food is limited
Stayed 5 nights in Jun 2024

4/10 Poor

Sergio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Inclusive was not as inclusive as I thought, there was limited especially in drinks, beer was awful and they only had Tecate! The room was not to up to average standards, bathroom and shower was old.
Stayed 1 night in Jun 2024

2/10 Terrible

Abigail

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jun 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was close to many other shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Amenities
Todo muy limpio y todos muy amables
Stayed 4 nights in Jun 2024

10/10 Excellent

MANUEL ARTEAGA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Small but very nice place! Great value for your dollar.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cinthya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Recientemente tuvimos estancia en Cid castilla, definitivamente su servicio excepcional el stuff es amable y se preocupan por ti, algunas renovaciones de la propiedd quedarian super pero igual amamos el cid castilla!
Stayed 5 nights in May 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

ROMAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach. Golf course right in front of the property
Stayed 3 nights in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
I got the best service by the supervisor of guest service concierge the girl was amazing she answer all questions and guide us thru the properties
Stayed 3 nights in Apr 2024

8/10 Good

ben Williamson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for family with kids. Great pools for kids.
Stayed 6 nights in May 2024

10/10 Excellent

Daisy

Stayed 4 nights in Apr 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Check in staff were unable or unwilling to explain the limitations of our service level.
Stayed 12 nights in Apr 2024

6/10 Okay

GABRIELA

Traveled with group
Liked: Staff & service
Staff friendy and servive
Stayed 7 nights in Apr 2024

10/10 Excellent

Rodrigo

Stayed 2 nights in Apr 2024

2/10 Terrible

Eric

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Alma Rosalia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La Camarista llega muy temprano, podría mejorar si lo hace un poco más tarde
Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5