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El Cid Castilla Beach Hotel

Photo gallery for El Cid Castilla Beach Hotel

Outdoor pool, pool umbrellas
On the beach, beach towels, fishing
On the beach, beach towels, fishing
On the beach, beach towels, fishing
Outdoor pool, pool umbrellas

Overview of El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationPunta Camaron Beach15 min walk
  • Popular LocationEl Cid Country Club Golf Course17 min walk
  • Popular LocationSea Shell City Museum19 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)39 min drive

Room options

About this area

Mazatlán

Located on the beach, El Cid Castilla Beach Hotel is in Zona Dorada, a neighborhood in Mazatlán with good airport proximity. Sea Shell City Museum and Angela Peralta Theater are cultural highlights, and travelers looking to shop may want to visit La Gran Plaza Mall and Galerias Mazatlan. Traveling with kids? Consider Mazagua and Mazatlán Aquarium. With snorkeling, parasailing, and sailing nearby, you'll find plenty of adventures in the water.
Visit our Mazatlán travel guideOpens in a new window
View more Resorts in MazatlánOpens in a new window
Map

What's nearby

  • Punta Camaron Beach - 15 min walk
  • El Cid Country Club Golf Course - 17 min walk
  • Sea Shell City Museum - 19 min walk
  • Teodoro Mariscal Stadium - 11 min drive
  • Bula - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 39 min drive

Restaurants

  • Mary's - 4 min walk
  • La Concha - 4 min walk
  • F.I.S.H - 4 min walk
  • La Casa Country - 5 min walk
  • Fat Fish - 12 min walk

About this property

El Cid Castilla Beach Hotel

3.5-star family-friendly resort located in Zona Dorada
27 holes of golf, a roundtrip airport shuttle, and a swim-up bar are just a few of the amenities provided at El Cid Castilla Beach Hotel. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach towels. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and ocean views. Enjoy the gym, as well as activities like boat tours and fishing. Stay connected with in-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • A free area shuttle, tennis courts, and valet parking (surcharge)
  • An area shuttle, an electric car charging station, and tour/ticket assistance
  • A 24-hour front desk, a porter/bellhop, and concierge services
  • Guest reviews say good things about the dining options, bar, and pool
Room features
All 500 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like safes and WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (MXN 200 per day)
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Valet parking on site (MXN 50 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • LA ALHAMBRA RESTAURANT
  • EL ALCAZAR
  • LA PERGOLA

Things to do

  • 27 holes of golf
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

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Policies

Check-in

Check-in from 4:00 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150 per day
Cribs (infant beds) are available for MXN 150 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: MXN 200 per day (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per day (1-device limit, rates may vary)
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day
  • Crib (infant bed) fee: MXN 150 per day
  • Rollaway bed fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at El Cid Castilla Beach Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on Jan 5, 2023 start from $111.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Cid Castilla Beach Hotel?

Self parking is available for MXN 50 per day. Valet parking is available for MXN 50 per day.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in is from 4:00 PM - 9 PM. Late check-in is available during limited hours.

What time is check-out at El Cid Castilla Beach Hotel?

Check-out is at noon.

Does El Cid Castilla Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 320 per person applies.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

El Cid Castilla Beach Hotel Reviews

El Cid Castilla Beach Hotel Reviews

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 358 out of 997 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 304 out of 997 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 189 out of 997 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 83 out of 997 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 63 out of 997 reviews" "
" "2 - Terrible 6%

8.2/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Rhonda Nichole
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were very pleasant, friendly and helpful! My only complaints were the safe didn’t work, the room we had, had a tree outside and the birds were so loud!! And NO WIFI… I feel like wifi should be part of the all inclusive package.
Stayed 7 nights in Nov 2022

4/10 Poor

Stephanie, Dallas
Traveled with family
Disliked: Staff & service, amenities
Arrived a little early for one night stay and they wouldn’t allow you to eat or drink until noon. Staff was not friendly.
Stayed 1 night in Nov 2022

10/10 Excellent

Jesus, Fowlerville
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very comfy and safe hotel i will stay again if I needed Very recommendable.
Stayed 3 nights in Sep 2022

2/10 Terrible

Kenneth
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in to our room to fine hair in the bed sheets and dirt and dust throught out the room>
Stayed 6 nights in Sep 2022

6/10 Okay

Fabiola C
Traveled with family and small children
Disliked: Staff & service, amenities
Everything is super close to the hotel but the charge for wifi and room service is not included to to the all inclusive service also staff are so rude and don’t even offer you service at the pool the rooms don’t have a fridge and the hotel does not sell water so make sure you bring your own water
Stayed 4 nights in Sep 2022

6/10 Okay

Paul, null
Traveled with partner
Liked: Amenities
Disliked: Staff & service
I liked the private swimming pool for adults. Some of the staff not very friendly, I payed for a king size bed and they switched it to 2 full size beds or maybe queen but really small. I told them I wanted a king size bed and they pretty much told me take it or leave it
Stayed 4 nights in Sep 2022

6/10 Okay

Matilde Gonzalez
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

2/10 Terrible

Jose