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On the beach, beach towels, fishing
On the beach, beach towels, fishing
On the beach, beach towels, fishing
Outdoor pool, pool umbrellas

Guest reviews

3.9/5 Good
996 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
All inclusive
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationPunta Camaron Beach16 min walk
Popular LocationEl Cid Country Club Golf Course18 min walk
Popular LocationSea Shell City Museum19 min walk
AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)35 min drive

Choose dates to view prices

  • Pool View

    3.8/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsPool View
  • Ocean View

    4.6/5 guest room rating

    Room amenities

    • 492 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsOcean View
  • Ocean View Elite Golf Experience

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsOcean View Elite Golf Experience
  • Ocean View Elite

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsOcean View Elite

About this area

Mazatlan

Located on the beach, El Cid Castilla Beach Hotel is in Mazatlan's Zona Dorada neighborhood, an area with good airport proximity. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Consider Mazatlan Aquarium and Mazagua Aquatic Park. With snorkeling, parasailing, and sailing nearby, you'll find plenty of adventures in the water.

Visit our Mazatlan travel guide
Map
Popular Location

What's nearby

  • Punta Camaron Beach - 16 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Sea Shell City Museum - 19 min walk
  • Galerias Mazatlan - 7 min drive
  • Plaza de Toros - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • LA ALHAMBRA RESTAURANT — 1 min walk
  • EL ALCAZAR — 1 min walk

About this property

El Cid Castilla Beach Hotel

Family fun on the beach and an area shuttle
At El Cid Castilla Beach Hotel, hit the beach, dine onsite at LA ALHAMBRA RESTAURANT, or enjoy a drink at one of the resort's 2 bars/lounges. All 500 rooms provide conveniences like sitting areas and coffee makers, plus balconies and flat-screen TVs with satellite channels. WiFi, room service, and ceiling fans are among the other amenities available to guests.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Mazatlan resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

Onsite entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per day)
  • Available in some public areas: WiFi (MXN 200 per day)

Parking and transportation

  • Self parking: MXN 50 per day
  • Valet parking: MXN 50 per day
  • Electric car charging station
  • 24-hour drop-off airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • All buffet and à la carte meals, snacks, and local beverages included
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 27 holes of golf
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool umbrellas

Accessibility

  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 150.00 per night
Cribs (infant beds) are available for MXN 150.00 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 200 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per day (rates may vary)
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day
  • Crib (infant bed) fee: MXN 150.00 per night
  • Rollaway bed fee: MXN 150.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Hotel Resort Mazatlan

Frequently asked questions

Can I cancel my reservation for free at El Cid Castilla Beach Hotel and receive a full refund?
Yes, El Cid Castilla Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to El Cid Castilla Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at El Cid Castilla Beach Hotel?
As of Aug 8, 2020, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on Aug 9, 2020 start from $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does El Cid Castilla Beach Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Self parking is available for MXN 50 per day. Valet parking is available for MXN 50 per day.
What time is check-in at this resort?
Check-in is from 3 PM–9 PM. Late check-in is available during limited hours.
What time is check-out at El Cid Castilla Beach Hotel?
Check-out is at noon.
Does El Cid Castilla Beach Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MXN 320 per person applies.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is this property located?
Located in Zona Dorada, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Brujas, Playa Norte, and Mazatlan Aquarium. Cerritos Beach is 3 mi (4.9 km) away.

Guest reviews

Overall score and ratings for El Cid Castilla Beach Hotel

3.9
5 - Excellent
352
4 - Good
350
3 - Okay
174
2 - Mediocre
74
1 - Poor
46
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.9
Property condition

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Muy mala la comida y las Habitaciones vuelen a humedad y muy viejas las Habitaciones

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our trip was a little different due to Covid. The hotel had just reopened. The precautions they took were amazing. I was pleased with their organization and preparation to re-open with so many restrictions. The food in the all-inclusive plan was delicious. They have some nice dinner options. The rooms were clean and our ocean facing room was amazing. The staff was super friendly and ready to accommodate us always. My favorite was sitting on the beach. Our waiter checked on us every 10 minutes and brought our all-included drinks all day long. Can't wait to go again and enjoy the warm ocean waters.

Stayed 4 nights in Jul 2020

3/5

  • Liked: Staff & service
  • Disliked: Amenities

What we like about the El Cid is that it is in Golden Zone. The cleaning staff for our floor were excellent. We think the price for these rooms are way over priced. They charge you an additional $10.00 a day if you want wifi. With the room price they charge, wifi should be included.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 13 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great (loved the crew at the bar outside of Mexican restaurant) and the food overall was good. We would probably get the elite package the next time. I could tell they worked hard keeping things clean and tidy. Great location!

Stayed 5 nights in Feb 2020