McClellan Residences

Small but good hotel!!

I appreciate the staff, Hampton always has great people working for them. Jordan at the front desk was especially accommodating.

I enjoyed my stay. I came down from Ontario California to stay in Sacramento and this hotel provided with an excellent location. Very close to shops and restaurants. If I go out there again I promise I will book with the Marriott.

New property. Comfortable and warm environment. Staff was excellent. Rooms fresh and comfortable. Awesome showers!

I travel to Sacramento every month for work and I CHOOSE to stay at this hotel. I always have a great experience here but I have dealt with Liz at the front desk 2 times now and she is always so rude to me. The last time I checked out I was not greeted, acknowledged or even looked in the eyes. She was taking to another worked who was the one who actually acknowledged me and he did not work at the front seat. She was so rushed and acted as though I was bothering her. I really like this hotel and...

Convenient and new hotel

The staff and housekeeping was wonderful, my husband and I just had an awful experience at a different hotel ( The Lions Gate) that night. So we had to find accommodations at a different hotel. I was so grateful to have found The Double Tree, and it was close by, since we had driven 12 hours from Arizona. The night manager was so gracious and was so understanding. I will be booking with them again in the future.

It was a convenient location and the staff were patient and kind.

All good

Have to pay for parking

We thoroughly enjoyed our stay at this Residence Inn location. Rooms were clean, spacious and we'll equipped. We slept on comfortable beds and air conditioning was quiet. Front desk staff was helpful and accomodating, housekeeping on our floor were friendly. We are especially grateful to management as we had left a very personal,sentimental and valuable items in our room, they recovered them and safely secured them till our eventual return visit in two weeks. Thank you very much Veronica and...

Overall, the customer service was awesome, and the rooms were very clean.

Awesome more like an apartment than a hotel- spacious 2 bedroom suite with kitchen, fridge, utensils, stove and 3 TVs! The hot tub is awesome especially when it is cold outside. Breakfast is also very good.

This hotel is great and the staff are amazing. The area around the hotel (outside property line) is a little rough due to the train and tram traffic, as well as the occasional homeless person, but the hotel grounds are well manicured and safe. The hotel is very clean and well kept and the staff are great at making sure that you have everything that you need. Alfred was especially awesome with making sure everyone had what they need and are enjoying the breakfast offerings. Have stayed here twice...

The room was nice. The only thing was in the room I was in

Clean room. Nice staff. Super close to Old Town and Golden 1 Center. 2nd time staying here, will definitely return.