DoubleTree by Hilton Sacramento

Photo gallery for DoubleTree by Hilton Sacramento

Featured Image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of DoubleTree by Hilton Sacramento

DoubleTree by Hilton Sacramento

4 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2001 Point West Way, Sacramento, CA, 95815

Explore the area

  • Popular LocationCal Expo10 min walk
  • Popular LocationArden Fair Mall10 min walk
  • Popular LocationCal Expo Race Track4 min drive
  • AirportSacramento, CA (SMF-Sacramento Intl.)18 min drive

Choose dates to view prices

About this area

Sacramento

Located in Sacramento, DoubleTree by Hilton Sacramento is in the business district. Arden Fair Mall and K Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sacramento Zoo. Looking to enjoy an event or a game? See what's going on at Cal Expo Race Track or Golden 1 Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's quiet location.

What's nearby

  • Cal Expo - 10 min walk
  • Arden Fair Mall - 10 min walk
  • Cal Expo Race Track - 4 min drive
  • Haggin Oaks Golf Complex - 5 min drive
  • Mercy General Hospital - 6 min drive

Getting around

  • Royal Oaks Station - 2 min drive
  • Sacramento Valley Station - 12 min drive
  • Sacramento Intl. Airport (SMF) - 18 min drive

Restaurants

  • R.J. Grins — 1 min walk
  • Twigs Cafe — 1 min walk
  • El Torito — 4 min walk
  • BJ's Restaurant & Brewhouse — 5 min walk
  • Seasons 52 — 6 min walk

About this property

DoubleTree by Hilton Sacramento

4-star suburban hotel near Arden Fair Mall
This smoke-free hotel features a restaurant, an outdoor pool, and a nightclub. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 448 rooms offer comforts like pillowtop beds and down comforters, plus free wired Internet and flat-screen TVs with cable channels. Guests will also find balconies, MP3 docks, and room service.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 17.95 for adults and USD 9.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Karaoke
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Bosnian
  • English
  • Farsi
  • Hindi
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.95 for adults and USD 9.95 for children (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 237 out of 884 reviews
5 - Excellent 27%
Rating 4 - Good. 228 out of 884 reviews
4 - Good 26%
Rating 3 - Okay. 192 out of 884 reviews
3 - Okay 22%
Rating 2 - Poor. 117 out of 884 reviews
2 - Poor 13%
Rating 1 - Terrible. 110 out of 884 reviews
1 - Terrible 12%

3.6/5

Cleanliness

3.8/5

Staff & service

3.1/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location. Numerous dining options. Close to relatives we come to area to visit.
Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is in need of some serious updating! The room and hallway outside of the room was filthy and disgustingly shabby. I was very seriously considering canceling my room as soon as i saw the condition of it. Toilet was disgusting, mattress was old, ac unit was dusty and didn't work well. I will tell everyone i know not to stay there. I am very surprised that this is a Hilton property.
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the beds were comfy and clean, the room smelled like rubbing alcohol as if to hide the fact that there was someone smoking in the room. My child found a weed grinder tin in the corner. They didn’t have towels, we had to call the front desk. There wasn’t any extra toilet paper, just under half a roll left on the holder. Luckily we didn’t need extra. I had higher expectations with the double tree.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with family
Liked: Staff & service
I have stayed here many times but now it seems that the facility is not being kept up as it has in the past. The hot tub was out of service which was something my kids were looking forward to. I kept waiting for them to clean our room and when I finally asked (we stayed 5 days), they said that I need to request that 24 hours in advance. I let them know that they should have told us that upon check in. Then when I did request it, they didn’t come until 4 pm the day before we were going to leave. The staff (especially restaurant staff) we’re very courteous.
Stayed 4 nights in Oct 2021