“Everything was clean and orderly. The room was smaller than a hotel room. More like a bedroom. The bed was very soft which for me was very uncomfortable. I had trouble turning on the television. After doing some troubleshooting I called the front desk and got voicemail. It said the pool and hot tub were closed due to construction. It also said they would call me back. They called an hour later and came up immediately. She got the tv on. After she left I still couldn’t get the remote to work and……
“We got the grand Jaccousi suite and the room was very small. The tv didn’t work, the pool was drained , the tub was dirty and there were very large spiders crawling around our room, we notified the staff of spiders and they told us yea they found some fishing spiders in other tub rooms also. They never asked us if we wanted to switch rooms or offered to look for other spiders . This was not a good experience we got very little sleep in the room due to arachnophobia and spiders the size of 50……
