Overview of J Hotel Medan

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Guest reviews

3.0 / 5
14 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


Explore the area

Popular LocationShri Mariaman7 min walk
Popular LocationSun Plaza7 min walk
Popular LocationMuseum of North Sumatra11 min walk
AirportMedan (KNO-Kuala Namu Intl.)52 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Room (Eazy)

    Room (Eazy)

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 1 Twin Bed
    More details
  • Room (Cozy)

    Room (Cozy)

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Twin Bed
    More details

About this area


J Hotel Medan is located in Medan. Travelers who have shopping on the agenda can visit Medan Mall and Sun Plaza.

Visit our Medan travel guide
Popular Location

What's nearby

  • Shri Mariaman - 7 min walk
  • Sun Plaza - 7 min walk
  • Museum of North Sumatra - 11 min walk
  • Vihara Gunung Timur - 14 min walk
  • Medan Mall - 19 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 52 min drive

About this property

J Hotel Medan

3.5-star family-friendly hotel, walk to Sun Plaza
A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Other amenities include a coffee shop/café, 24-hour room service, and a children's pool. All 60 rooms boast fireplaces and offer free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also find rainfall showerheads and free bottled water.
J Hotel Medan offers 60 air-conditioned accommodations with fireplaces and complimentary bottled water. 32-inch LED televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Medan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Parking height restrictions apply
Roundtrip airport shuttle (surcharge) during limited hours
Airport shuttle on request
Free area shuttle

Food and drink

Free buffet breakfast
1 restaurant and 1 coffee shop/café
24-hour room service

Things to do

Children's pool
Fitness center
Outdoor pool
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry cleaning service
Free area shuttle
Laundry facilities
Outdoor pool


Free newspapers in lobby
Front-desk safe

Guest services

Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken


Business services

Meeting rooms


Designated smoking areas (fines apply)

Room amenities


Air conditioning
Ceiling fan


Free toiletries
Rainfall showerhead


32-inch LED TV
Satellite channels

Food and drink

Free bottled water


In-room massage



Check-in between 2 PM - 11:30 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

  • Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hotel J Medan
  • J Hotel Medan
  • J Medan
  • J Hotel Medan Hotel
  • J Hotel Medan Medan
  • J Hotel Medan Hotel Medan

Frequently asked questions

Guest reviews


Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Staff & service

Very few guests, Rooms were dirty. One one of the nights, I was the only guest there at the hotel. BUt reception was always helpful and called Grab for me to go to places because my phone couldn't install Grab having a Windows phone.

Stayed 10 nights in Dec 2018


  • Liked: Staff & service

on December 28, 2018 my son had lost a bag containing RM 178.00 cash in room 107

Stayed 2 nights in Nov 2018

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Overall conditions of j hotel are resonable with the price, hotel staffs are friendly and very helpful. Very very very difficult to find money changer in this city,no money changer even in 5 stet hotel, the money changer where I changed accepted 100$ note only, 10$,20$ notes were rejected, it is unbelievable.

Stayed 2 nights in Oct 2018


  • Liked: Staff & service, room comfort
  • Disliked: Cleanliness, property conditions & facilities

OK hotel for a good price

I liked the location- just a short walk to a huge bazaar and many restaurants. The staff was very kind and the manager had good English, tho the rest of the staff did not. Overall, the hotel was just kind of dingy.

Stayed 3 nights in Jan 2018


    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2018