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Homewood Suites Southwind - Hacks Cross

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Outdoor pool
Flat-screen TV, pay movies
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board

Overview of Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 140°F
  • Contactless check-out
3583 Hacks Cross Rd, Memphis, TN, 38125

Explore the area

  • Popular LocationMike Rose Soccer Complex5 min drive
  • Popular LocationCarriage Crossing7 min drive
  • Popular LocationCameron Brown Park10 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)18 min drive

Choose dates to view prices

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

  • 419 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About this area

Memphis

Located in Memphis, Homewood Suites Southwind - Hacks Cross is in the business district. Sky Zone and Dixon Gallery and Gardens are local attractions and those in the mood for shopping can visit Wolfchase Galleria and Carriage Crossing. Golf and Games Family Park and Pink Palace Museum are also worth visiting.
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Map

What's nearby

  • Mike Rose Soccer Complex - 5 min drive
  • Carriage Crossing - 7 min drive
  • Lichterman Nature Center - 8 min drive
  • Cameron Brown Park - 10 min drive
  • Opera Memphis - 11 min drive

Restaurants

  • Starbucks — 8 min walk
  • Buffalo Wild Wings — 8 min walk
  • Half Shell — 12 min walk
  • Huey's — 13 min walk
  • Red Lobster — 15 min walk

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

About this property

Homewood Suites Southwind - Hacks Cross

3-star Memphis aparthotel in Lakes of Forest Hill with free breakfast
Along with an outdoor pool, this smoke-free aparthotel has a 24-hour fitness center and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a sofa bed and a refrigerator.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Free on-the-go breakfast available weekends 7:00 AM–9:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Sofa bed

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Spring water bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Outdoor areas

  • Terrace
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • USD 100 per accommodation per stay
  • Up to 50 lbs
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Safe at front desk
  • Free newspapers
  • Gift shop/newsstand
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • 24-hour fitness center
  • Outdoor tennis courts

General

  • 123 rooms
  • 4 floors
  • 2 buildings
  • Built in 2002

Similar properties

See similar properties

Memphis
Memphis
Lakes of Forest Hill
Lakes of Forest Hill
Business friendly
Business friendly
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
Washer and dryer
Washer and dryer
Apart-hotel
Apart-hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Aparthotel
Homewood Suites Southwind - Hacks Cross Aparthotel Memphis

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 131 out of 312 reviews
5 - Excellent 42%
Rating 4 - Good. 78 out of 312 reviews
4 - Good 25%
Rating 3 - Okay. 41 out of 312 reviews
3 - Okay 13%
Rating 2 - Poor. 37 out of 312 reviews
2 - Poor 12%
Rating 1 - Terrible. 25 out of 312 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the large suite we were in. The room was nice and clean. There was a basketball court to play on and a dining area and television in the main building that was nice. The people up front were also helpful and friendly.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
The shower didn’t have hot water. The breakfast was cold and the options were terrible. There was only one set of towels in the room and when we asked for more the staff said they didn’t have anymore. I had to go to the front desk to get more towels. This was a terrible experience.
Stayed 2 nights in Nov 2021

3/5 Okay

Traveled with partner
Noisy. Most of the night. If I am required to post a bond on potential damage, should not the hotel be responsible for refunding part of my charge for a less than exceptable room experience?
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler
Disliked: Property conditions & facilities
Every room smelled really musty. And the air conditioning didn’t work. I was moved 4 times!
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Property conditions & facilities
The 1-bedroom suite we stayed in was a wonderful layout. However, housekeeping had not left enough towels, only one regular coffee Pod, and a few other “misses.” Not the greatest area of Germantown to stay in, but honestly felt comfortable in this hotel.
Stayed 2 nights in Aug 2021