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Homewood Suites Southwind - Hacks Cross

3 out of 5
See more in Memphis (and vicinity)

Photo gallery

Featured Image
Outdoor pool
Flat-screen TV, pay movies
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMike Rose Soccer Complex5 min drive
    Popular LocationCarriage Crossing7 min drive
    Popular LocationCameron Brown Park10 min drive
    AirportMemphis, TN (MEM-Memphis Intl.)18 min drive

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  • Suite, 1 Bedroom, Non Smoking

    Photos of Suite, 1 Bedroom, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 503 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking

  • Deluxe Suite, 1 Bedroom, Non Smoking

    Photos of Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 980 sq ft
    • Sleeps 5
    • 2 King Beds
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking

  • Studio Suite, 1 King Bed, Non Smoking

    Photos of Studio Suite, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Non Smoking

  • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

    Photos of Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 503 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Suite, 2 Bedrooms, Non Smoking

    Photos of Suite, 2 Bedrooms, Non Smoking

    5/5 guest room rating

    Room amenities

    • 503 sq ft
    • Sleeps 7
    • 3 King Beds
    More detailsSuite, 2 Bedrooms, Non Smoking

  • Suite, 2 Queen Beds, Accessible, Non Smoking

    Photos of Suite, 2 Queen Beds, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 503 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Accessible, Non Smoking

  • Suite, Accessible, Bathtub (Mobility & Hearing)

    Photos of Suite, Accessible, Bathtub (Mobility & Hearing)

    4/5 guest room rating

    Room amenities

    • 503 sq ft
    • Sleeps 7
    • 3 King Beds
    More detailsSuite, Accessible, Bathtub (Mobility & Hearing)

  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Photos of Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 503 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Studio, 1 King Bed, Accessible, Bathtub

    Photos of Studio, 1 King Bed, Accessible, Bathtub

    4.3/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsStudio, 1 King Bed, Accessible, Bathtub

  • Studio Suite, 1 King Bed, Non Smoking

    Photos of Studio Suite, 1 King Bed, Non Smoking

    Room amenities

    • 419 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Non Smoking

About this area

Memphis

Located in Memphis, Homewood Suites Southwind - Hacks Cross is in the business district. Pink Palace Museum and Sky Zone are local attractions and those in the mood for shopping can visit Wolfchase Galleria and Carriage Crossing. Dixon Gallery and Gardens and Golf and Games Family Park are also worth visiting.
Visit our Memphis travel guide
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Popular Location

What's nearby

  • Mike Rose Soccer Complex - 5 min drive
  • Carriage Crossing - 7 min drive
  • Cameron Brown Park - 10 min drive
  • Opera Memphis - 11 min drive
  • Battlefront Lasertag and Paintball - 15 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • AirportMemphis Intl. Airport (MEM) - 18 min drive

Restaurants

  • Red Lobster — 15 min walk
  • Olive Garden — 15 min walk
  • Logan's Roadhouse — 15 min walk
  • TGI Friday's — 16 min walk
  • Germantown Commissary — 5 min drive

About this property

Homewood Suites Southwind - Hacks Cross

3-star Memphis hotel in Lakes of Forest Hill with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 123 rooms boast spring water baths and offer free WiFi and kitchens. Free wired Internet and sofa beds are standard, as are flat-screen TVs with digital channels.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free area shuttle

Food and drink

  • Free on-the-go breakfast available weekends 7:00 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Spring water bathtub

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Can I cancel my reservation for free at Homewood Suites Southwind - Hacks Cross and receive a full refund?
Yes, Homewood Suites Southwind - Hacks Cross offers free cancellation on select room rates, because flexibility matters! Please refer to Homewood Suites Southwind - Hacks Cross cancellation policy on our site for more details about any exclusions or requirements.
Does Homewood Suites Southwind - Hacks Cross have a pool?
Yes, this property has an outdoor pool.
Is Homewood Suites Southwind - Hacks Cross pet-friendly?
Yes, Homewood Suites Southwind - Hacks Cross allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay.
How much is parking at Homewood Suites Southwind - Hacks Cross?
Self parking is free at this property.
What time is check-in at Homewood Suites Southwind - Hacks Cross?
Check-in is from 3:00 PM–11:00 PM.
What time is check-out at Homewood Suites Southwind - Hacks Cross?
Check-out is at 11 AM.
Where is Homewood Suites Southwind - Hacks Cross located?
Located in Lakes of Forest Hill, this hotel is within 6 mi (10 km) of Methodist Le Bonheur Germantown Hospital, Tennessee Shakespeare Company, and Regional One Health East Campus. Mike Rose Soccer Complex and Baptist Memorial Hospital-Collierville are also within 6 mi (10 km).
4.0
Very Good
242 reviews
5 - Excellent
107
4 - Good
68
3 - Okay
32
2 - Poor
21
1 - Terrible
14

4.0/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service
Stayed 2 nights in Sep 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
The staff was friendly and helpful but the door closest to my room only allowed for guests to enter the hotel so when we needed to go back to our cars we would have to walk down the hall and around the corner to get back outside which was highly inconvenient. The air never turned off it would only turn up and that was only to a certain point. There was a stain on the linens and the stovetop was dirty.
Stayed 3 nights in Sep 2020

1/5 Terrible

Business traveler, Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This place is absolutely terrible. List of things wrong too long to put here so I’ll just bullet the ones that did it for us. * AC did not work and room had 2 portable units that did not work either. Just crowded the room * 2 beds shoved together to make a King. Unstable * WiFi did not work good for 10 min *Elevator buttons smashed. Not operating *Shower was dirty to the point that I questioned using it. *Spiders in the room. Killed 2 Only good was the lone night auditor who had the decency to take care of things that were obviously out of order. I will not ever stay here again in life. Absolutely ridiculous.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room location was grwat for a weekend getaway.. we had a handicapped accessible room which we didnt know we booked.. but it was a okay stay
Stayed 3 nights in Aug 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Amenities
Really disappointed. Pool was closed (not stated when registering), no breakfast on the weekend, sheets didn't fit bed, garbage disposal didn't work, and light over vanity didn't turn on.
Stayed 1 night in Aug 2020

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