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Holiday Inn Downtown Memphis, an IHG Hotel

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Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Downtown Memphis, an IHG Hotel

Holiday Inn Downtown Memphis, an IHG Hotel

3.0 star property

7.4/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
Map
160 Union Ave, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street4 min walk
  • Popular LocationFedEx Forum9 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel16 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)19 min drive

Room options

About this area

Memphis

Holiday Inn Downtown Memphis, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district and near a train station. The area's natural beauty can be seen at Beale Street Landing and Mississippi River Park, while Memphis Rock 'n' Soul Museum and Gibson Guitar Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at AutoZone Park or FedEx Forum. Guests love the hotel's central location.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 3 min walk
  • Beale Street - 4 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 16 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • KookyCanuck - 2 min walk
  • Texas De Brazil - 3 min walk
  • Flight Restaurant and Wine Bar - 3 min walk
  • Cafe Keough - 3 min walk
  • Tamp and Tap - 3 min walk

About this property

Holiday Inn Downtown Memphis, an IHG Hotel

3-star hotel located in Downtown Memphis
Located close to Peabody Ducks and AutoZone Park, Holiday Inn Downtown Memphis, an IHG Hotel provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Downtown Bar & Grill, the onsite restaurant. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A free area shuttle, valet parking (surcharge), and an area shuttle
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • A ballroom, a porter/bellhop, and free newspapers
  • Guest reviews give top marks for the central location
Room features
All 192 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 25.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5.00 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (5156 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Holiday Inn Downtown Memphis
Memphis, An Ihg Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel
Holiday Inn Downtown Memphis, an IHG Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel Memphis

Frequently asked questions

Is Holiday Inn Downtown Memphis, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Downtown Memphis, an IHG Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown Memphis, an IHG Hotel on Feb 12, 2023 start from $129.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Downtown Memphis, an IHG Hotel?

Valet parking is available for USD 25.00 per day.

What time is check-in at Holiday Inn Downtown Memphis, an IHG Hotel?

Check-in is from 4 PM - 2 AM.

What time is check-out at Holiday Inn Downtown Memphis, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Downtown Memphis, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within a 5-minute walk of Peabody Ducks, AutoZone Park, and Beale Street. Memphis Rock 'n' Soul Museum and Gibson Guitar Museum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Downtown Memphis, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Downtown Memphis, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Downtown Memphis, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1015 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 349 out of 1015 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 161 out of 1015 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 103 out of 1015 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 88 out of 1015 reviews" "
" "2 - Terrible 9%

7.8/10

Cleanliness

8.1/10

Staff & service

6.8/10

Amenities

7.3/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Terrible

Blake

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in the hotel! Staff was very rude! Horrible experience. If we would have known before we got to the room there was no hot water we would NOT have stayed!
Stayed 1 night in Jan 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Staff was great but the room had a few problems: USB chargers didn't work, one lamp didn't work. Strikeplate on door latch was loose, missing several screws. Mold or dirt--discoloration on tiles above shower. Safety latch on door was loose and nonfunctional.
Stayed 1 night in Jan 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet property. Within walking distance of Beale street. Staff was wonderful.
Stayed 1 night in Jan 2023

2/10 Terrible

Tami

Traveled with family
Disliked: Amenities, property conditions & facilities
We had no hot water and no heat. The bar was never opened and we had no room service. Also, the toilet ran the whole time we were there even though we told maintenance three times. It was New Year’s Eve, and they ruined that. We left a day early because I was not going to stay there another night. Staff is friendly.

6/10 Okay

Derrick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately we stayed at a time when the city was having major water issues. The hotel service was extremely nice with doing the best they could. It would have been nice if the hotel would have offered some type of refund for us not having hot water for the entire stay and not having heat for most of the stay.

6/10 Okay

Earl Benton

Traveled with family
Disliked: Amenities, property conditions & facilities
No heat or hot water

10/10 Excellent

Ubaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very friendly. The morning valet person was extremely helpful and very happy to answer questions.

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no heat and no hot water for the entire stay. No communication from staff. Asked for extra blankets and were told no. No discount or refund given since we booked through Expedia.

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay overall, it's a nice place
Stayed 1 night in Dec 2022

10/10 Excellent

Richard, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and people were friendly!