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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Point of interest
Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Daily full breakfast (USD 24.95 per person)
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

4:00 PM

Check-out time

11:00 AM
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About the neighborhood

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • Peabody Ducks - 15 min walk
  • Beale Street - 16 min walk
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Crossroads Tavern & Grille - ‬4 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Wendy's - ‬12 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Meeting rooms, smoke-free premises, and ATM/banking services
  • Wedding services, a ballroom, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (67 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar in shower (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 29 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Aug 16, 2024 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 29 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Check-out is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 125 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Ronald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a really great property. However, due to construction/renovations, we did not enjoy this property.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2024

2/10 Terrible

Melek

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was told to have free parking and asked me to provide cc. Reception manager mentioned that it wont be used for parking but they charge 35$ parking fee.
Stayed 2 nights in May 2024

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, property conditions & facilities
Looked clean and amazing views
Stayed 1 night in Jun 2024

10/10 Excellent

Rasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Latrece

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2024

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in May 2024

10/10 Excellent

james, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities
A lovely hotel with very helpful staff, and it's connected to the convention center which makes it a great stay for conferences.
Stayed 1 night in May 2024

8/10 Good

Lakeisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Darinique

Stayed 1 night in May 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, property conditions & facilities
Valet parking option only. Too expensive. The water pressure was poor. I called trhe front desk to get some tissues after running out. Was told someone would bring them up rightaway. Nobody came. Got it from the room attendant the next day.
Stayed 2 nights in May 2024

4/10 Poor

Kyle, Oak Creek

Traveled with family
Disliked: Property conditions & facilities
AC did not work in room and was not fixed after notifying front desk. Was moved to another room on 3rd night connected to an unmarked room that staff let local women of the night have a party in at 11:30pm. Felt very unsafe in addition to 2 nights sleeping without AC.
Stayed 3 nights in May 2024

10/10 Excellent

Taylair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is downtown, right off the highway. The staff was nice. The water pressure in the shower was terrible and a few hairs in the shower but I cleaned the tub out before using. I would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely courteous and knowledgeable. The room was clean, tidy and odorless as well as organized. The conditioner bottle was just lying in the tub upon our arrival. The adhesive obviously gave way. This was reported to the front desk representative upon checking out. He stayed he would report it to house keeping. This is a great hotel, which is why we continue to come back whenever we are in Memphis!
Stayed 2 nights in May 2024

4/10 Poor

Kendra

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in May 2024

6/10 Okay

Veronica

Business traveler
Disliked: Property conditions & facilities
The only thing that was good was the comfortable bed and the complimentary water. Everything else seemed very dated and sub par. The carpet beside the bed had a massive dark stain. The bathroom needs some major updating. The tub had cracks and didnt look clean. The pipes were making a loud noise as soon as you flush. Even if the adjacent room or perhaps it was the room above would flush their toilet it would make a loud hissing sound as if the pipes were about to burst. If the hotel would do some upgrading to the room then it would be good overall.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Audrey

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up checking out a day early. Our first room had an issue with the hvac. Then the second room smelled, had stained dirty carpets and the toilet ran all night. After our dance comp the convention center we were going to use the pool only to find that it was closed and we didn’t feel comfortable enough to go explore around the area with all the homeless hanging all around the hotel to find something else to do so we just checked out a day early and went home. I do not think the hotel was worth what we paid for it. Sucks we ended up losing out on money for a night that we didn’t stay with out being offering a refund for the unused night.
Stayed 2 nights in May 2024

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there on business. The hotel's location was convenient to getting back and forth to Memphis in May. Stores were fairly close to a person with transportation.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architecture of the entire building
Stayed 4 nights in May 2024

10/10 Excellent

Hilda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was an amazing stay
Stayed 1 night in May 2024

4/10 Poor

Loretta

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We felt safe there with the valet parking felt our vehicle was secure. The rooms were clean.
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0