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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Photo gallery for Sheraton Memphis Downtown Hotel

Exterior
Lobby sitting area
Room, 1 King Bed, Corner | 1 bedroom, premium bedding, down comforters, pillowtop beds
Reception
Point of interest

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
$129 nightly
The total price is $155
3 Aug - 4 Aug
Total includes taxes and fees

Room options

Check availability for these dates

Tonight

Jul 29 - Jul 30
Check availability for tonight Jul 29 - Jul 30

Tomorrow

Jul 30 - Jul 31
Check availability for tomorrow Jul 30 - Jul 31
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Beale Street - 17 min walk - 1.5 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, a banquet hall, and ATM/banking services
  • An elevator, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 29 Jul, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 11 Aug, 2025 start from US$ 119.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 32 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Check-out is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1012 reviews
Rating 8 - Good. 230 out of 1012 reviews
Rating 6 - Okay. 134 out of 1012 reviews
Rating 4 - Poor. 116 out of 1012 reviews
Rating 2 - Terrible. 101 out of 1012 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place. Quiet, everything you need under one roof.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bianca Luz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

6/10 Okay

Dudley

Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

4/10 Poor

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot staff was excellent and did their job, but if they weren’t out there, the area around the hotel looks very unsafe .
Stayed 1 night in Jul 2025

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Closeness to restaurants and events.
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Awesome place
Stayed 1 night in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was excellent
Stayed 1 night in Jun 2025

8/10 Good

Israel

Liked: Property conditions & facilities
The rooms need newer tv’s. The tvs are old, you cannot log in to stream movies and the tv reception for the local channels is poor quality.
Stayed 2 nights in Jul 2025

2/10 Terrible

vamsidhar

Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are nice and large. Very comfortable beds.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
all went well
Stayed 1 night in May 2025

4/10 Poor

jasmine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs update. Wallpaper is peeling and Sheetrock is hanging. On the 3 night my partner was awaken around 3am. We left around 5am when check out was suppose to be at 11am. We went to tell the front desk and she looked unfazed.
Stayed 2 nights in Jul 2025

8/10 Good

Marlena

Shaun at the front desk was excellent and attentive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but overpriced
Stayed 2 nights in May 2025

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Brandi

Liked: Staff & service, amenities, property conditions & facilities
I loved my stay and the view was great. The only thing i didnt like was that the windows were very dirty and ruined the view.
Stayed 1 night in May 2025

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Damenica

Liked: Cleanliness, staff & service
This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Tavia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2025

2/10 Terrible

Tiffany

Disliked: Amenities
The hotel smelled of urine every where
Stayed 3 nights in May 2025

8/10 Good

Otis

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about the facility was I observed there was someone always watching the area when we walked in. What I didn't like was that our room was not cleaned or checked on the three days we were there, we ran out of body wash in the shower I spoke to someone at the desk who let the staff know that our room was not even checked on, we left went out shopping and come back still nothing had been done. I spoke with a young lady who was cleaning up down the hallway she gave us fresh towels and face cloths for the remainder of our stay. she was very helpful I'm so thankful for her, I understand how thing can fall through the crack just letting ya know what happened while we were there. Thanks very much for listening.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Amenities
I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay
Stayed 3 nights in May 2025

8/10 Good

Georgene

Disliked: Amenities, property conditions & facilities
The property seemed very old and run down. The front desk was understaffed. The valet staff was well organized and very helpful.
Stayed 1 night in May 2025