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Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Guest reviews

4.0/5 Very Good
980 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCannon Center for Performing Arts2 min walk
Popular LocationFire Museum of Memphis6 min walk
Popular LocationMud Island River Park6 min walk
AirportMemphis, TN (MEM-Memphis Intl.)16 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Business Lounge Access, Corner

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Business Lounge Access, Corner
  • Club Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds
  • Club Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Memphis

Located in Memphis, Sheraton Memphis Downtown Hotel is connected to the convention center. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum at the Lorraine Motel. Check out an event or a game at FedEx Forum, and consider making time for Memphis Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Our guests appreciate the hotel's central location.

Visit our Memphis travel guide
Map
Popular Location

What's nearby

  • Cannon Center for Performing Arts - 2 min walk
  • Fire Museum of Memphis - 6 min walk
  • Mud Island River Park - 6 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • AutoZone Park - 16 min walk

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis Intl. Airport (MEM) - 16 min drive

Restaurants

  • Crossroads Tavern — 1 min walk
  • Alcenia's - 3 min walk
  • Blue Plate Cafe - 9 min walk
  • Cafe Keough - 10 min walk
  • Bardog Tavern - 12 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly hotel connected to the convention center in Memphis with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 600 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are LCD TVs with cable channels.
Sheraton Memphis Downtown Hotel offers 600 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 29 per day

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: USD 19.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Valet parking fee: USD 29 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

Pool access available from 6:30 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Can I cancel my reservation for free at Sheraton Memphis Downtown Hotel and receive a full refund?
Yes, Sheraton Memphis Downtown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Memphis Downtown Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Memphis Downtown Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:30 PM.
Is this property pet-friendly?
Yes, dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for USD 29 per day.
What time is check-in at this hotel?
Check-in is from 4 PM–2:00 AM. Late check-in is available during limited hours.
What time is check-out at Sheraton Memphis Downtown Hotel?
Check-out is at 11 AM.
Where is this hotel located?
Located in Downtown Memphis, this hotel is within 1 mi (2 km) of Fire Museum of Memphis, Orpheum Theatre, and Beale Street. FedEx Forum and National Civil Rights Museum at the Lorraine Motel are also within 2 mi (3 km). Memphis Central Station is 28 minutes by foot.

Guest reviews

Overall score and ratings for Sheraton Memphis Downtown Hotel

4.0
Very Good
5 - Excellent
427
4 - Good
297
3 - Okay
115
2 - Mediocre
92
1 - Poor
49
4.1
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.1
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

It was very clean many of the usual amenities were absent so that is why it was ok

Stayed 1 night in Jul 2020

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Hotel is just ok. Expedia advertises as $117/night but then charged me $166. Room was fairly clean but decor is very dated. Water would never get hot so I had to take barely warm showers

Stayed 1 night in Jul 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

The customer service was very friendly but the hotel is disgusting had a terrible smell the room wasn’t clean and al in all was not worth the money spent. Will not be going to anymore Sheratons ever again

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

During the pandemic I had a funeral to go to sadly. The staff was pleasant and helpful. They made the experience comfortable and safe for myself and my family.

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020