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Sheraton Memphis Downtown Hotel

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Featured Image
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
250 N Main St, Memphis, TN, 38103

Explore the area

  • Popular LocationBass Pro Shops at the Pyramid9 min walk
  • Popular LocationBeale Street18 min walk
  • Popular LocationFedEx Forum2 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)16 min drive

Choose dates to view prices

About this area

Memphis

Located in Memphis, Sheraton Memphis Downtown Hotel is connected to the convention center. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum at the Lorraine Motel. Check out an event or a game at FedEx Forum, and consider making time for Memphis Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
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Map

What's nearby

  • Renasant Convention Center - 4 min walk
  • Mud Island River Park - 6 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • Beale Street - 18 min walk
  • FedEx Forum - 2 min drive

Restaurants

  • Crossroads Tavern — 1 min walk
  • Westy's — 3 min walk
  • Blue Plate Cafe — 9 min walk
  • Cafe Keough — 10 min walk
  • Flight Restaurant and Wine Bar — 11 min walk

Getting around

  • Memphis Central Station - 3 min drive
  • Memphis International Airport (MEM) - 16 min drive

About this property

Sheraton Memphis Downtown Hotel

4-star hotel near KookyCanuck
Close to Beale Street and FedEx Forum, Sheraton Memphis Downtown Hotel provides free WiFi, a bar, and a coffee shop/café. Crossroads Tavern, the onsite restaurant, features southern cuisine.
You'll also find perks like:
  • An indoor pool
  • Breakfast (surcharge), a pool, and valet parking (surcharge)
  • A 24-hour front desk, express check-in, and express check-out
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: USD 19.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Valet parking fee: USD 29 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:30 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 401 out of 977 reviews
5 - Excellent 41%
Rating 4 - Good. 271 out of 977 reviews
4 - Good 28%
Rating 3 - Okay. 126 out of 977 reviews
3 - Okay 13%
Rating 2 - Poor. 110 out of 977 reviews
2 - Poor 11%
Rating 1 - Terrible. 69 out of 977 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Close to many Memphis attractions.
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to transit. A lot of homeless people close to property.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. A little outdated for the price but staff was amazing and accommodating
Stayed 2 nights in Nov 2021

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean, outdated and overpriced.
Stayed 1 night in Nov 2021