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Sheraton Memphis Downtown Hotel

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Lobby
Pool
Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel

4.0 star property

7.6/10 Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
250 N Main St, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street18 min walk
  • Popular LocationTom Lee Park2 min drive
  • Popular LocationFedEx Forum6 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)16 min drive

Room options

About this area

Memphis

Located in Downtown Memphis neighborhood, Sheraton Memphis Downtown Hotel is connected to the convention center. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum at the Lorraine Motel. Check out an event or a game at FedEx Forum, and consider making time for Memphis Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Renasant Convention Center - 4 min walk
  • Mississippi River Museum at Mud Island - 6 min walk
  • Beale Street - 18 min walk
  • Tom Lee Park - 2 min drive
  • FedEx Forum - 6 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • Westy's - 3 min walk
  • Cafe Keough - 10 min walk
  • Flight Restaurant and Wine Bar - 11 min walk
  • McEwen's on Monroe - 11 min walk
  • Dejavu - 11 min walk

About this property

Sheraton Memphis Downtown Hotel

4-star hotel located in Downtown Memphis
Beale Street and FedEx Forum are located near Sheraton Memphis Downtown Hotel, which provides dry cleaning/laundry services, a bar, and a 24-hour gym. The onsite restaurant, Crossroads Tavern & Grill, features southern cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, smoke-free premises, and a ballroom
  • ATM/banking services, a porter/bellhop, and a 24-hour front desk
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:00 AM: USD 19.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 19.95 per person (approximately)
  • Valet parking fee: USD 29 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Jan 9, 2023 start from $113.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 29 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in is from 4 PM - 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Check-out is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Orpheum Theatre and Beale Street are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

Can I cancel my reservation for free at Sheraton Memphis Downtown Hotel and receive a full refund?

Yes, Sheraton Memphis Downtown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Memphis Downtown Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 420 out of 1001 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 253 out of 1001 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 127 out of 1001 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 122 out of 1001 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 79 out of 1001 reviews" "
" "2 - Terrible 8%

7.8/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Michelle
Disliked: Amenities, property conditions & facilities
A bit run down for a Sheraton
Stayed 2 nights in Dec 2022

8/10 Good

Ron
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trip was great

10/10 Excellent

Stanley
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay

10/10 Excellent

Jamayka
Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2022

10/10 Excellent

Gerald
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very accommodating and friendly. Fast elevators.
Stayed 3 nights in Oct 2022

10/10 Excellent

Nathan
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay, and will come back again. All staff was awesome.
Stayed 4 nights in Oct 2022

4/10 Poor

Mihai Cristian, Waco
Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Not the best Sheraton. The restaurant/grill is not good. We got food poisoning at that place. We asked the cleaning staff to come back in 20 mins, they never did.
Stayed 3 nights in Oct 2022

10/10 Excellent

Janet
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable bed & pillows and helpful staff.
Stayed 1 night in Oct 2022

10/10 Excellent

REGINALD, MEMPHIS
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Britni at check in was amazing.
Stayed 1 night in Oct 2022

10/10 Excellent

Mark La
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no free coffee kiosk
Stayed 1 night in Oct 2022