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"Good "

"Friendly staff, clean spacious accommodation "

"Everything just felt like it was trying to pass a test. Amenities were not explained by hotel staff at all. Some areas were questionable. Overall, was able to get a good night sleep."

"I stayed at the Sonesta Select Newark Christiana Mall in November 2025, and it was one of the most disappointing hotel experiences I’ve had. There was no hot water during my entire stay, and management did not provide any updates or a timeline for when it would be fixed. Why stay at a hotel if you can’t even take a proper shower? They offered to cancel customers' reservations without penalty, but where am I supposed to go last-minute and pay extra? The cleanliness was also unacceptable -- the nightstand was sticky, the bed sheets had brown/black stains, and the bathroom was unkept, with toothpaste marks on the faucet and a tub that wouldn’t drain. These problems are easily fixed. There was an odd aroma throughout the room. Overall, the room felt neglected and poorly maintained. I expected far better from a Sonesta. I would not recommend this property until the management addresses these maintenance and housekeeping issues."

"They staff were very friendly and accommodating "

"Very nice hotel! Easy check in. Beds were very comfy. Bathroom is great! "

"Just spent one night. The room was very clean bed comfortable. No complaints would return if in that area again.."

"The hotel is newer and the rooms are clean. The pool was clean and a great entertainment when traveling with kids. The breakfast was also very good and plentiful. We would stay here again."

"The rooms were clean"