“We did not receive the room we reserved. Because we booked through Expedia and not directly with the property, they offered no resolution to the issue. It was extremely frustrating. Additionally, our room phone rang at 4:30 am and then the room alarm went off at 6:00. We had 4 people crammed into a room that was not sufficient with interrupted sleep and a staff that did not care to help us find a more suitable room, like the one we booked. would not recommend.”
“We did not receive the room we reserved. Because we booked through Expedia and not directly with the property, they offered no resolution to the issue. It was extremely frustrating. Additionally, our room phone rang at 4:30 am and then the room alarm went off at 6:00. We had 4 people crammed into a room that was not sufficient with interrupted sleep and a staff that did not care to help us find a more suitable room, like the one we booked. would not recommend.”
Lora